Careers

YWCA Tulsa is seeking experienced interpreters of Spanish, Burmese, Zomi, Arabic, French, Vietnamese, Korean, Portuguese, and other languages to expand our contractor pool for client requests. Contract interpreters receive assignments based on availability and volume of client requests; numbers of jobs will vary from week to week.

Interpreters process information quickly and concisely, recognize sensitive cultural differences and are professional and courteous at all times. Interpreters uses appropriate terminology and understand common industry procedures and practices. Interpreting assignments may be technical or non-technical in the following fields: healthcare, government services and education. Contract interpreters are responsible for traveling to client sites by appointment.

• Abide by professional interpreting ethics, especially around confidentiality, accuracy, and impartiality
• Render correct concepts and meanings according to the conventions of established interpretation protocol
• Provide clear and accurate renditions with no additions or omissions
• Employ excellent customer service, clear enunciation and pronunciation, and a pleasant and professional voice as well as polite forms of expression
• Maintain a professional demeanor throughout the assignment at all times
• Provide clarification and cultural brokering using excellent judgment and skill
• Demonstrate commitment to cultural sensitivity and working in a diverse environment
• Have access to the internet, an email account for communication on assignments, and Excel for tracking hours
• Have reliable transportation for travel to and from assignments
• Work well independently and operate in the best interests of YWCA

• Fluency in English and target language
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the limited English proficient client
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy
• Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client’s instructions closely
• Ability to explain idiomatic expressions and cultural nuances to avoid miscommunication
• Certification in interpretation strongly preferred, extensive experience interpreting in formal settings may be substituted for credentials

YWCA offers an hourly rate of $25 and provides mileage reimbursement. To apply, please submit a resume and cover letter sharing your credentials, work experience and availability to interpretation@ywcatulsa.org.

• Instruct immigrant and refugee students using best practice ESL methods and materials to increase students’ functional language competency, and to reach students’ educational and other goals.
• Maintain excellent student records including attendance, pre-, mid-, and post-tests, student/class outcomes, and submit data as per Language Services Procedures in a timely manner.
• Adhere to government grant requirements.
• Instruct immigrant and refugee legal permanent residents using civics and citizenship curriculum to increase students’ knowledge of the naturalization process to become US citizens, and promote civic and community engagement.
• Plan and implement lessons and activities appropriate to the type and level of class being taught, whether English language, pre-GED, or Project Citizenship.
• Substitute for other teachers when necessary depending on availability.
• Attend required Language Services departmental meetings as requested.
• Engage in a minimum of 15 hours of professional development during the fiscal year.
• Participate in YWCA functions as needed and requested by the Director.
• Comply with all YWCA policies and procedures.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

• Ability to fluently speak, read, and write English, and another language preferred.
• Effective oral and written communication skills, especially as required in preparing lessons and working and interacting with diverse groups of students, internal and external contacts.
• Excellent organizational skills.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, as well as socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.
• Reliable transportation and the ability to travel to multiple class sites.

• Bachelor’s degree required
• TESL certification required
• Two years’ experience in adult education required
• Oklahoma or other current teaching certificate a plus
• Experience teaching Civics and US history and/or naturalization process a plus

YWCA Tulsa is looking for dedicated, indoor, part-time lifeguards.

• American Red Cross Lifeguard certification required; WSI certification and bilingual in Spanish a plus. We will certify qualified candidates.
• Hours: 16 hours per week at our East Campus
• Spanish fluency required

Pay based on experience. Gym membership included.

Please complete the online employment application. Email the completed application and resume with “Lifeguard” in the subject line to  administrator@ywcatulsa.org. Applications accepted on a rolling basis.

Come be a part of the YWCA Tulsa team as a part-time swim instructor. Red Cross Water Safety Instructor certification required; bilingual in Spanish preferred. We will certify qualified candidates.

Please print and complete the online employment application and email the completed application and resume with Swim Instructor in the subject line to hr@ywcatulsa.org.

Opening for part-time child care attendants for children whose parents are participants in our educational programs. Children range in age from 6 weeks through 8 years. You will provide developmentally-appropriate care, comfort, nurturing and guidance to infants/toddlers in order to enhance their emotional and physical growth as outlined by NAEYC and State Licensing guidelines.

Duties include: Ensure the cleanliness, orderliness, and safety of facility according with health and hygiene standards, including but not limited to the toileting area, toys, cots, sheets, and diaper changing area.

Gym membership included. Schedules may vary including some evening and weekends.

Spanish bilingual required.

Please send resume and application with Drop-In Child Care Attendant in the subject line to  tbeavers@ywcatulsa.org. 

Position Description:

Provide direct quality care and age-appropriate instruction of children whose parents are attending simultaneous adult education classes in the Family Literacy Program.

Principal Responsibilities and Duties:

• Ensure all children in the children’s class are engaged with activities that are age-appropriate and will advance them toward age-based developmental and academic standards for school readiness.
• Organize and take part in activities with the children.
• Encourage good habits and behaviors.
• Take care of the emotional comfort of children.
• Take phone calls directed to children’s classroom.
• Adhere to all enrollment and Family Literacy procedures.
• Assist with and participate in meetings and other communications with parents.
• Adhere to all requirements for Family Literacy programs under AEFLA.
• Assist with curriculum development and implementation in children’s class.
• Assist with planning, organizing and hosting Parent and Child Together events, including setup and cleanup as needed.
• Attend all required Parent Meetings arranged by the Coordinator
• Text parents if child needs to use restroom, or becomes ill during class.
• Maintain confidentiality between families and YWCA staff.
• Maintain a safe and healthy environment by keeping classroom clean, neat, and orderly.
• Report to Family Literacy Coordinator any damaged or lost materials that need replacement.
• Attend all mandatory department meetings.
• Ensure attendance is kept and turned in daily to program coordinator.
• If any child abuse or endangerment is suspected or witnessed, report it to supervisor immediately.
• Communicate disciplinary matters regarding children with the responsible adult, and document in writing the discussions and measures taken.
• Report any special needs or problems of individual children to Coordinator.
• Contact the Coordinator immediately if not able to cover a scheduled shift for any reason.
• Adhere to all YWCA Tulsa policies and procedures.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must have current CPR certification and First Aid certification.
• Must be enthusiastic about interacting with children.
• Requires strong communication skills, the ability to work on a team, and an understanding of child development and human behavior.
• Must be able to speak, understand, read and write English.
• Ability to demonstrate good judgment and authority in caring for and instructing children.
• Ability to work with children in a positive and productive manner.
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.

Education/Experience:

• At least one year experience in a children’s educational setting.
• Customer service experience is preferred.
• Bilingual in Spanish a plus.

Please complete the online employment application. Email the completed application and resume with “Children’s Instructional Assistant” in the subject line to dkeathley@ywcatulsa.org. Applications accepted on a rolling basis.

The VISTA Volunteer Coordinator will increase the capacity of YWCA Tulsa to increase opportunities for women, minorities and other individuals by helping to build a volunteer management and engagement program to include opportunities for engaging volunteers as mentors for minority youth and engaging current clients, and identifying opportunities across all programs for better volunteer engagement.

Identify opportunities to engage long-term and short-term volunteers in current and new programs.

• Member Activity: Work with program staff to assess current volunteer needs and opportunities for volunteer engagement in the future.
• Member Activity: Establish methods of engaging volunteers with those programs and identify ways for us to recruit volunteers for those needs.
• Member Activity: Build a volunteer ambassador program.
  • Build a program that includes intensive training about YWCA Tulsa and establishes a group of people that can be called upon continuously for various needs across the organization.
  • Train volunteer ambassadors to serve as educators in the community for YWCA Tulsa.
  • Identify new opportunities for volunteers such as building a program  around mentoring youth, doing education in schools, or connecting women with resources in the community

Develop a system for managing and tracking volunteer engagement across the varying levels of support.

• Member Activity: Research opportunities to use current databases to track volunteers, as well as explore other databases.
  • Identify the best method for managing and tracking volunteers.
  • Develop a system for tracking from initial application to completion of hours to follow-up engagement
• Member Activity: Build a volunteer application form that is suitable for short-term and long-term volunteer needs.
• Member Activity: Develop a method for connecting volunteer applications with current program needs to ensure they are connected to the best volunteer opportunity.
  • Develop a system for managing the acceptance of those forms whether on the website, on Facebook, or by in-person application.
  • Work with program staff to develop a system to ensure the volunteer engagement process works smoothly from initial interest to actual fulfillment of hours.

• Member Activity: Develop a Volunteer Program Manual to outline new procedures and improve sustainability.

Required Qualifications:

• Excellent writing, editing, and verbal communications skills, especially as required in preparing and making presentations, working with various committees, and interacting with diverse groups of internal and external contacts.
• Ability and willingness to serve as a spokesperson to promote all aspects of YWCA Tulsa’s mission, services, and events.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all people of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, as well as socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical.
• Strong commitment to learning, growth, and continuous improvement, and have a visionary spirit.
• Must have a current Oklahoma driver’s license and current insurance verification.

Education/Experience:

• Computer skills in Microsoft Office Suite, Adobe Creative Suite, social media, and databases required.  Project management software helpful.

Interested candidates may apply, by submitting the YWCA Tulsa online application in addition to their resume and cover letter sharing your credentials, work experience, volunteer experience or other Americorps (VISTA) experience and references to YWCATulsaAdmin@ywcatulsa.org (please state VISTA Volunteer Coordinator in the subject line).

Under the supervision of the Chief Executive Officer, the Director of Development will design, evaluate
and implement strategies to secure support in order to achieve fundraising goals. The Director is
responsible for providing leadership in developing and executing fundraising strategy in support of the
overall business and financial objectives and strategic direction of YWCA Tulsa. The Director will work
closely with the CEO and the Strategic Leadership Team within the organization as the development
partner on a variety of strategic initiatives.

Leadership
• Plan, implement, direct, and evaluate YWCA Tulsa Development strategies to support the
achievement of the organization’s overall success and its business and financial objectives.
• Develop and oversee development procedures as a means of ensuring transparent and open
communication with employees and protecting the organization.
• Serve as a liaison to the Board of Directors in increasing board involvement in development.
• Serve as the primary staff liaison for the Fund Development Committee and participate on other
committees as appropriate.
• Demonstrate a commitment to and promotion of YWCA Tulsa’s mission of eliminating racism,
empowering women, and promoting peace, justice, freedom, and dignity among all levels of
staff.
• Establish relationships throughout the organization with management and employees in order
to build effective partnerships that strengthen and feed into other YWCA programs.

Development
• Work with the CEO to develop a fundraising strategy to meet the organizational and
programmatic strategy and vision
• Execute the annual fundraising plan with the goal of raising $1.7 million annually
• Help achieve mission impact through engaging donors in a relationship with the YWCA
• Develop and implement a donor retention strategy
• Report on program progress to the Strategic Leadership Team and the Board
• Oversee the Development budget and monitor expenses
• In collaboration with the CEO,
Develop and maintain long-term relationships with existing donors
Identify and build relationships with new and prospective donors
Coordinate and make in-person donor solicitations
Maintain ongoing communications with private and corporate donors
• Manage systems and software to track and cultivate donors and prospects, including our donor
database
• Administer signature fundraising and donor stewardship events, including the Pearl Party
Coordinate with volunteers and committee members to plan and implement event(s)
Oversee all fundraising efforts to meet fundraising goal of the event(s)
Oversee all logistics and planning efforts in preparation for the event(s)
• Recruit, train, and support key volunteers to assist in development efforts
• Oversee the acquirement of government, foundation, and corporate grants, including United
Way funding including:
Researching funding opportunities
Writing abstracts, LOIs, and grant proposals
Preparing grant reports to submit to funders
Ensure timely and accurate submission of materials to funders
• Oversee all development functions including annual fund, planned giving, donor management,
direct mail, cultivation events, in-kind gifts, online campaigns, and major gifts.
• Support Board and CEO in securing major gifts from individual donors by identifying,
researching, cultivating, soliciting, stewarding, and tracking a portfolio of current and
prospective individual and corporate donors.
• Work in collaboration with:
CEO to match program and capital needs with appropriate funding sources and to
develop strategies to cover any fundraising shortfalls; in addition to outline budget and
Program directors to identify client stories, outcomes, and other data useful for
fundraising.

Required Qualifications:
• Ability to manage, assign, and delegate responsibilities, and to accomplish the desired results
• A strong track record as an implementer with excellent organization skills who thrives on
managing a variety of key initiatives concurrently.
• Relationship builder with the flexibility and finesse to “manage by influence.”
• Managing funds and budgeting is critical, as well as the ability to analyze financial information.
• Excellent writing, editing, and verbal communications skills, especially as required in preparing
and making presentations, working with various committees, and interacting with diverse
groups of internal and external contacts.
• Ability and willingness to serve as a spokesperson to promote all aspects of YWCA Tulsa’s
mission, services, and events.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins,
ages, sexual orientations, gender identities, and gender expressions; and without regard to
disability status, genetic information, marital status, status as a covered veteran, or any other
legally protected status, as well as socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a
completely different identity and/or background. These differences can be identity-based,
geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding
solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement, and have a visionary
spirit.
• Must have a current Oklahoma driver’s license and current insurance verification.

Education/Experience:
• Bachelor’s degree required (Communications, Marketing, or Business field preferred).
• Advanced computer skills in Microsoft Office Suite, Adobe Creative Suite, social media, and
databases required. Project management software helpful.

Preferred Qualifications:
• Minimum of two years relevant experience in Development, in addition to grant writing
experience, preferably in a non-profit environment.
• Certified Fundraising Executive (CFRE) a plus.
• Master’s degree preferred in nonprofit management, public relations, marketing, or business
administration.
• Other experience might include, but is not limited to, public relations, marketing, prospecting,
business development, or fundraising.

Interested candidates may apply, by submitting the completed YWCA Tulsa online application in
addition to their resume and cover letter sharing your credentials, work experience and references
to: YWCATulsaAdmin@ywcatulsa.org (please state Development Director in the subject line).

Position Description:
Under the guidance of the Director of Health & Wellness, the Membership Specialist is primarily responsible for helping members reach their fitness goals through enrollment in YWCA membership. The Membership Specialist sources and interacts with prospective members and creates excitement and commitment around the YWCA mission and health and wellness philosophy. The Membership Specialist is also responsible for effective communication with all members to drive results.

Principal Responsibilities and Duties:
Supervisory Responsibilities 

• Oversee Membership Coordinators, Fitness Center Attendant and Drop-In Childcare Staff. 

• Create a friendly, positive, customer service environment through staff training, oversight and performance reviews.     
• Ensures that all membership and childcare staff members have current and appropriate certifications as needed by their job descriptions. 
• Work with supervisor in creating annual program goals and budgets and manage program costs to within set budget.
  

Member Recruitment 

• Work with Health and Wellness team members to set and achieve membership goals, and lead the team to meeting membership and revenue goals. 
• Integrate how ancillary services can play a vital role in achieving fitness goals.  
• Generate and follow-up on leads/new business through member promotions, leads, referrals, and guest passes.  
• Oversee Corporate Membership offerings and recruitment of new Corporate Members.  

• Maintain current knowledge and awareness of marketing campaigns in order to effectively communicate to members and prospective members.
  

Member Retention  

• Manage specialty membership programs  (I.e. Corporate memberships, Silver Sneakers, etc.) 

• Plan, develop and implement membership engagement activities.  
• Follow up with members who have terminated their membership to understand opportunities for improvement.  
• Manage all membership billing and collections processes, including sending out invoices, following up on past due notices, and other duties as needed in collecting membership revenue 
• Identify partners in the community to lead classes or engage members
  

Customer Satisfaction 

• Respond promptly to communications and follow through on commitments made to members, guests, visitors, and employees in a timely manner.  
• Implement a customer satisfaction and feedback survey on an annual basis and provide insight on how YWCA can best utilize the input from the survey moving forward. 
• Work with Drop-in Childcare staff to develop activities and establish a base “curriculum” for when the children are in their care that includes being proactive .
• Facilitate staff and program meetings and follow through on areas identified for improvement. 
• Collect data for program and analyze results to make improvements if necessary. 

Additional Duties 

•  Prepares reports as needed. 
• Participate in YWCA Tulsa functions as needed. 
• Promote the YWCA Tulsa’s mission and its programs to build participation with its members. 
• Comply with all YWCA policies and procedures and attends required departmental meetings and All Staff meetings. 
• Other duties as requested. 
  

Required Qualifications: 

• Must possess (or be willing to possess) and maintain current CPR/First Aid certification and be able to respond to safety/emergency situations.   
• Ability to manage, assign, and delegate responsibilities and to accomplish desired results through personnel. 

• Effective interpersonal and customer service skills in working with staff at all organizational levels and members. 
• Intermediate to advanced skills in Microsoft Office products. 
• Ability to learn and navigate fitness center databases, Daxko. 
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.  
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran. 
• Openness to approach conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties. 
• Strong commitment to learning, growth, and continuous improvement. 
• Work schedule includes, but not limited being on call during all hours of operation. 
• Current Oklahoma Driver’s License and proof of current insurance. 
  

Education/Experience: 

• Associate’s Degree required; Bachelor’s Degree preferred. 
• Customer service, retail sales, and/or membership experience required.

Interested candidates may apply, by submitting the completed YWCA Tulsa online application in
addition to their resume and cover letter sharing your credentials, work experience and references
to: YWCATulsaAdmin@ywcatulsa.org (please state Membership Specialist in the subject line).