Careers

Position: Program Navigator

Location: East Community Center

Employment: Full time

FLSA Status: Non-Exempt

Position Description: Program Navigator is responsible for the coordination and support of general, day-to-day administrative, operational and clerical tasks related to the adult education program. The adult education program is designed to identify, enroll, retain, and provide student support services that will enable participants to progress through their chosen learning program.  

Principal Responsibilities and Duties

Operations Management 

• Coordinates front desk operations and assists with Student Services as needed. 
• Ensures a friendly, welcoming environment greets all students, family, staff, and other visitors. 
• Takes calls, greets walk-ins and ensures current and prospective students receive needed information and direction quickly and efficiently.  
• Assistance with sending / referring students and community members to a specific case manager or program within YWCA, based on need. 
• Processes and log payments for services including monitoring internet payments.  
• Ensures student is notified of class placement, and enters the information into LACES (data management system). 
• Guides students and families with intake and payment processes. 
• Ensures website is up to date on enrollment information. 
• Creates and distributes class lists to teachers.  
• Maintains strict student confidentiality at all times.  

Administrative and Programmatic Support 

• Collaborates with instructional coordinator on class placements. 
• Collaborate with the case management team to organize workshops and other events. 
• Handle routine tasks pertaining to the successful execution of the Education and Case Management programs. 
• Works closely with the front desk coordinator as mutual back up for processing calls and payments.  
• Provides professional interpretation and translation services as needed. 
• Assists in the preparation of reports, presentations, or various letters.  
• Participates in YWCA functions and community events as needed and requested by the Director. 
• Attends trainings/staff meetings related to job responsibilities as approved by Director. 
• The duties in this job description represent the major functions but are not intended to be all-inclusive.  

Required Qualifications:

• Be an advocate for the mission, values and goals of the YWCA Tulsa. 
• Highly organized, attention to detail, effective time management skills, strong follow through.  
• Ability to lead projects, multi-task and work with minimal supervision, and consistently meet deadlines.  
• Shows initiative in all aspects of the job. 
• High level of professionalism and confidentiality while remaining flexible, proactive, and resourceful in meeting the daily responsibilities of the position.  
• Strong customer service skills, interpersonal skills and team player. Presents a positive attitude, flexibility and adaptability in our fast-paced environment.  
• Ability to analyze complex problems and identify practical and creative solutions. Be able to gather information, make decisions in a timely manner, and communicate findings in most efficient manner. 
• Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.  
• Works on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.  
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.  
• Strong commitment to learning, growth and continuous improvement. 

Education / Experience:

• High School Diploma or equivalent required + 2 years of related experience. 
• Bilingual in English and Spanish required. 
• IT skills, including word processing, spreadsheets, and use of various databases. Knowledge of relevant software such as MS Office (Word, Excel, Outlook, and PowerPoint).  
• Experience working with adult learners. 
• Demonstrate experience working with people of diverse socioeconomic, cultural and ethnic backgrounds. 
• Excellent organizational skills, strong interpersonal and effective. 
• Experience in conflict resolution and consensus building. 
• Ability to multi-task. 
• Ability to communicate and maintain systematic, coherent expectations with all constituents. 

Essential Functions:

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  

• The employee must be able to work in an office environment and in close quarters with other staff. 
• Employee must be able to perform additional duties as directed by management. 
• The noise level in the work environment varies from low to moderate. 
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.  
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required. Vision requires extended hours working at a computer. 
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time). Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.  
• Will frequently lift, carry, and otherwise move and position objects weighing up to 10 lbs. when stock office supplies, lifting file boxes, preparing for meetings, and setting up equipment. Will occasionally lift up to 25 lbs

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Application Requirements:

Email the completed application, cover letter and resume with “Program Navigator” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: Immigration Staff Attorney

Location:  Immigration & Refugee Program – East    

Employment: Full time

FLSA Status:  Exempt

Program Description:  YWCA Tulsa has offered innovative and inclusive services to the immigrant and refugee community of Tulsa for over 35 years. Services include English language and citizenship classes, refugee social services with a focus on employment, interpretation and translation services, youth education, community education, and high-quality, low-cost immigration legal services. Services are provided by a multicultural and multilingual staff with first language proficiency in Arabic, Burmese, Zomi, Russian, Ukrainian, and Spanish.  

Position Description:  The Immigration Staff Attorney will provide legal representation and advocacy on a variety of legal immigration matters, including but not limited to: U-Visas, T-Visas, Violence Against Women Act (VAWA) Self-Petitions, and related types of cases. The Staff Attorney will carry their own caseload under the supervision of the Immigration Program Manager. The Staff Attorney will assist with community education, technical assistance, and advocacy on matters impacting survivors of domestic violence, sexual assault, and trafficking. A majority of the cases are referrals from Domestic Violence Intervention Services Inc. (DVIS) under a grant from the Office on Violence Against Women Legal Assistance for Victims (LAV) grant program.  

Primary Responsibilities and Duties:  

• Provides direct legal representation to clients in obtaining immigration status or benefits before USCIS and EOIR, with a focus on VAWA Self-Petitions, Removal of Conditions for Battered Spouses, Adjustment of Status Applications, VAWA Cancellation of Removal and other removal defense strategies, U visas, and T visas. This includes related ancillary services such as FOIA requests, State and FBI Background Checks, and helping clients obtain records.  
• Provide information and appropriate referrals to victims about victim rights, victim compensation benefits, and the criminal justice system. 

• Stays current on applicable laws and policies.  
• Assures program contract or regulatory compliance. 
• Responsible for immigration database maintenance, documentation and record keeping of Program client cases and other agency reporting requirements.  
• Responsible for administrative tasks for personal cases including filing, copying, data entry, preparing mailing, and opening and closing cases.  
• Assists with internal trainings for staff, outreach, community education, producing legal education materials, and collaborating with community partners to advance and improve services for clients.  

• Represents YWCA Tulsa at immigration related meetings, forums and events in the community.  
• Coordinate and communicate with DVIS staff as needed; attend weekly meetings with DVIS legal team. 
• Collaborates with other YWCA Tulsa programs as appropriate to ensure integrated, client-centered service. 
• Local travel such as visiting clients at David L Moss or local shelters, assisting clients at appointments, and attending partner meetings. Limited travel to USCIS in Oklahoma City and EOIR in Dallas.  
• Assists in determining appropriate case stories for use in reports, advocacy materials, and public education and provide accurate information on current immigration law and policy topics to media and partners. 

• Participates in YWCA Tulsa events such as All Staff meetings, trainings, retreats, and community service activities.  
• Complies with all YWCA policies and procedures.  
• Other duties as assigned. 

Education/Experience: 

• J. D. Law Degree and admission to a State Bar. Oklahoma license preferred.   
• Relevant immigration law experience related to domestic violence and human trafficking, or law school clinic experience preferred. Criminal law and/or family law experience would be a plus.  
• Fluency or proficiency in English and Spanish.  
• Previous work in non-profit, legal service setting desirable. 
• Comfortable working under pressure, on a team or independently, passionate about the work, inquisitive and analytical 

Required Qualifications: 

• Ability to work effectively with minimal supervision. 
• Excellent interpersonal, oral and written communication skills. 

• Good organization skills and ability to meet deadlines. 
• Excellent decision-making skills. 
• Intermediate to advanced computer skills (Microsoft Office—Word, Excel, Outlook).  
• Experience with immigration case management systems preferred.   
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.  

• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.  
• Work on skills that can help communicate her/his point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical – 
• Strong commitment to learning, growth, and continuous improvement.   
• Valid Oklahoma Driver’s License and insurance verification and ability to travel locally and non-locally. 

Essential Functions 

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.     

• The employee will work in an office environment and in close quarters with other staff. 
• Employee must be able to perform additional duties as directed by management. 
• The noise level in the work environment varies from low to moderate. 
• Ability to communicate verbally. 

• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.       
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.   Vision requires extended hours working at a computer. 
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time).   Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.    
• Will occasionally lift, carry, and otherwise move and position objects weighing up to 10 lbs.     

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.   

Application Requirements:

Email the completed application, cover letter and resume with “Immigration Staff Attorney” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: Maintenance Technician FLSA Status: Non-Exempt
Employment: Full time Location: PJW & East Center

Position Description: The Maintenance Technician is responsible for working with the facilities manager to insure the maintenance and upkeep of all YWCA properties.

Principal Responsibilities and Duties:

Staff Relations

Close working relationship with the Facilities Manager, in addition to strong communication skills to interact with internal and external customers and suppliers.

Maintenance and Repairs

• Manages preventative maintenance of facility equipment, including pool/spa resources, and HVAC.
• Schedules facility modifications, including cost estimates.
• Repair as much as possible on own. Schedules repairs for plumbing, electrical, roofing, landscape and receives estimates for services.
• Facilities management point person. Centralize organization requests for three facilities (repairs, furniture, general maintenance, weather related needs, promotional signage etc).
• Conduct and document regular facilities inspections.
• Plan and manage facility central services such as, security, cleaning, waste disposal, weather preparations, and parking.
• Obtain quotes and payments from vendors and suppliers following procurement procedures.
• Provides technical support and supervision of vendors for the repair of equipment and building and grounds.
• Ensure delivery schedules, quantity and quality criteria are met.
• Assure security of the facility. Respond to facility and equipment alarms and system failures.
• First responder for urgent, unplanned/unexpected issues/problems with facility.
• Ability to monitor/oversee facility functions after hours.

Program and Event Support

• Allocate and manage facility space for maximum efficiency.
• Oversee and coordinate room set-ups and break down for events and meetings.
• Attention to aesthetics and ensuring professional presentation in all client facing areas.

Financial and Policy Management

• Ensure compliance with health and safety standards and industry codes.
• Implement best practice processes to increase efficiency.
• Calculate and compare costs for goods and services to maximize cost-effectiveness.
• Check completed work by contractors and vendors. Verify payment and invoicing match contract pricing. Prepare and track facility budget as outlined in financial policy. Monitor expenses and payments.
• Communicate project progress to appropriate staff and vendors.
• Generate and present regular reports and reviews of facility-related budgets, finances, contracts, expenditures and purchases.
• Essential to stay current with changing technologies and regulations to successfully perform the duties of this role.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Be an advocate for the mission, values and goals of the YWCA Tulsa.
• Highly organized, attention to detail, effective time management skills, strong follow through. Ability to lead projects, multi-task and work with minimal supervision, and consistently meet deadlines. Shows initiative in all aspects of the job.
• Required to transport themselves to and from locations, meetings, pick-up supplies, equipment, etc.
• Mileage will be reimbursed according to YWCA Tulsa policy.
• High level of professionalism while remaining flexible, proactive, and resourceful in meeting the daily responsibilities of the position.
• Strong customer service skills, interpersonal skills and team player. Presents a positive attitude, flexibility and adaptability in our fast-paced environment.
• Ability to analyze complex problems and identify practical and creative solutions. Be able to gather information, make decisions in a timely manner, and communicate findings in most efficient manner.
• Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth and continuous improvement.
• Demonstrate managerial experience and related abilities to include purchasing, supplies, grounds keeping and equipment repair.

Education/Experience:

• At least 2 years of relevant experience. Associate’s degree desired.
• Must be able to successfully handle multiple tasks, often with conflicting priorities.
• Working knowledge of OSHA codes and industry regulations for health, safety and environmental controls is also desirable.
• Willingness and readiness to accept new responsibilities and other duties as conditions warrant.
• Proficient IT skills, including word processing, spreadsheets, and use of various databases. Intermediate knowledge of relevant software such as MS Office (Word, Excel, Outlook, and PowerPoint).
• Pool Operators Permit preferred; training/certification must be completed during training cycle.

Essential Functions

• The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
• The employee must be able to work in multiple environments, as we have three facilities and it is necessary to go on-site to investigate the maintenance issue. The employee will be in close quarters with other staff during those visits to access the situation that needs improvement.
• Employee must be able to perform additional duties as directed by management.
• The noise level in the work environment varies from low to moderate.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Vision may require extended hours working at a computer.
• Work is generally performed in a variety of environments: office, interior operational settings, and outdoors, with frequent interruptions and irregularities in the work schedule. Frequent walking, standing, climbing, lifting, stooping, or carrying of equipment and materials may be required.
• Incumbent may be required to lift and carry up to 25lbs when stocking supplies, preparing for contractors, and setting up room arrangements. May be required to lift, carry and/or move up to 75lbs of equipment. Incumbent may be exposed to extreme temperatures, close quarter situations, high and precarious places, moving mechanical parts, and vibrations. Frequently required to travel between our three YWCA Tulsa locations.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “Maintenance Technician” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Job Title: Health Equity Coordinator FLSA                Status: Full time, Exempt
Reports To: Director of Health Equity & Wellness   Center: Patti Johnson Wilson Center

Position Description: Under the direction of the Director of Health Equity and Wellness, the Health Equity Coordinator will support leadership to address the root causes of health inequities through the assessment, planning, program implementation and evaluation process.

Program Development & Implementation:

• Provide project coordination to ensure execution of deliverables.
• Assist with planning and coordination of programs and their activities.
• The candidate will support the development and implementation of the organization’s health equity strategy and ensure that health is integrated and considered across the organization’s policies.
• Work to keep programs on schedule, within stated budgets and functioning smoothly.
• Support program growth and development as necessary.
• Coordinate program communications.
• Research and support evidence-based strategies to address health inequities.
• The role requires the ability to assess data and identify barriers based upon data analyzed, initiate communications and strategies to help diminish the barriers.
• Develop program assessments

Community Engagement:

• Develop and maintain relationships with a wide variety of community members and entities
  (schools, law enforcement, legislators, and social service agencies) that have an interest or need to improve health equity in Tulsa.
• Receive training on/provide training on and implement the Strategic Framework in all community outreach work.
• Support and initiate coalition development to further build capacity to increase health equity throughout Tulsa, Ok.
• Promote and support development of local and state-wide policies regarding related to increasing health equity.
• Collaborate with the communications department to engage the community to focus on health and equity that ultimately leads to systems change.

Required Qualifications:

• Strong organizational skills and attention to detail, including the ability to multi-task and prioritize appropriately.
• Demonstrated success in prioritizing multiple tasks and duties
• Ability to nurture a wide-range of relationships, understand how to appropriately and continually engage partners in the projects, and promote the community overall.
• Strong written and oral communications, including the ability to convey complex information so that it is easily understood by the public.
• Demonstrated ability to work independently and handle multiple tasks and projects.
• Excellent follow-up and follow-through skills.
• Ability to collaborate with diverse groups of people.
• Microsoft Office Suite and Google tools.

Education & Experience:

• Associates degree and two years of relevant work experience required.
• Bachelor’s degree in Public Health, Community Health preferred.
• Bi-lingual (Spanish , Burmese) highly preferred.

Essential Functions:

• The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
• The noise level in the work environment varies from moderate to high.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes over 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more);
• Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Position requires sitting or standing to a significant degree (sitting less than 2/3 of the time; standing over 1/3 of the time).
• Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required over 2/3 of the time. Will occasionally lift and carry objects weighing up to 25 lbs. and position or move objects weighing up to 50 lbs. for cleaning, display and event set-up, etc.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “Health Equity Coordinator” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Job Title:     Facilities Manager                                    FLSA Status:  Non-Exempt

Reports to:  Chief Administrative Officer            Department:  Facilities (Administration, Operations)

Position Description:

The Facilities Manager is responsible for the maintenance and upkeep of the organization’s buildings and grounds, ensuring that they meet legal requirements and health and safety standards.  This position will operate across different business functions and will work on both a strategic and operational level.  The Facility Manager should ensure that the facility is operating as it should on a daily basis by completing daily inspections and conducting proactive and reactive maintenance.  This position is responsible for establishing and maintaining an effective preventative and predictive maintenance program which encompasses all facilities and equipment.

Principal Responsibilities and Duties:

Maintenance and Repairs

• Manages and performs preventative maintenance of facility, grounds, equipment, including pool/spa resources, and HVAC.
• Ensures security and emergency preparedness procedures are implemented properly.
• Responsible for custodial functions ensuring that the facility is clean and maintained according to company policy and procedures.
• Handles general administrative task such as invoice approval, asset records and budgeting.
• Oversees and supervises the quality of work for other employees to ensure that all tasks are performed correctly, efficiently, and effectively.
• Communicate project progress to appropriate staff and vendors
• Manages and reviews service contracts.
• Conducts and documents regular facilities inspections.
• Recommends maintenance, mechanical, electrical, and facility design modifications.
• Communicates workplace safety precautions to employees.
• Forecasts, allocates, and supervises the financial and physical resources of the facility management.
• Centralize and monitor organization requests for all facilities (repairs, furniture, general maintenance, weather related needs, promotional signage etc.).
• Conduct and document regular facilities inspections.
• Plan and manage facility central services such as, security, cleaning, waste disposal, weather preparations, and parking.
• Obtain quotes and payments from vendors and suppliers following procurement procedures.
• Provides technical support and supervision of vendors for the repair of equipment and building and grounds.
• Assure security of the facility. Respond to facility and equipment alarms and system failures.
• First responder for urgent, unplanned/unexpected issues/problems with facility.
• Ability to monitor/oversee facility functions after hours.

Program and Event Support

• Allocate and manage facility space for maximum efficiency.
• Oversee and coordinate room set-ups and break down for events and meetings.
• Attention to aesthetics and ensuring professional presentation in all client facing areas.

Required Qualifications:

• Be an advocate for the mission, values and goals of the YWCA Tulsa.
• Highly organized, attention to detail, effective time management skills, strong follow through. Ability        to lead projects, multi-task and work with minimal supervision, and consistently meet deadlines. Shows initiative in all aspects of the job.
• Required to transport themselves to and from locations, meetings, pick-up supplies, equipment, etc. Mileage will be reimbursed according to YWCA Tulsa policy.
• High level of professionalism while remaining flexible, proactive, and resourceful in meeting the daily responsibilities of the position.
• Strong customer service skills, interpersonal skills and team player. Presents a positive attitude, flexibility and adaptability in our fast-paced environment.
• Ability to analyze complex problems and identify practical and creative solutions. Be able to gather information, make decisions in a timely manner, and communicate findings in most efficient manner.
• Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth and continuous improvement.

Education/Experience:

• Associate’s degree or higher education desired. Relevant experience may substitute for the degree requirement on a year-for-year basis. In addition to the desired education, individual will need to demonstrate managerial experience and related abilities to include purchasing, supplies, grounds keeping and equipment repair.
• Must be able to successfully handle multiple tasks, often with conflicting priorities.
• Working knowledge of OSHA codes and industry regulations for health, safety and environmental controls is also desirable.
• Willingness and readiness to accept new responsibilities and other duties as conditions warrant.
• Proficient IT skills, including word processing, spreadsheets, and use of various databases. Intermediate knowledge of relevant software such as MS Office (Word, Excel, Outlook, and PowerPoint).
• Pool Operators Permit preferred; training/certification must be completed during training cycle.

Essential Functions

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.

• The employee must be able to work in multiple environments, as we have three facilities and it is necessary to go on-site to investigate the maintenance issue. The employee will be in close quarters with other staff during those visits to access the situation that needs improvement.
• Employee must be able to perform additional duties as directed by management.
• The noise level in the work environment varies from low to moderate.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required. Vision may require extended hours working at a computer.
• Work is generally performed in a variety of environments: office, interior operational settings, and outdoors, with frequent interruptions and irregularities in the work schedule.  Frequent walking, standing, climbing, lifting, stooping, or carrying of equipment and materials may be required.
• Incumbent may be required to lift and carry up to 25lbs when stocking supplies, preparing for contractors, and setting up room arrangements.  May be required to lift, carry and/or move up to 75lbs of equipment. Incumbent may be exposed to extreme temperatures, close quarter situations, high and precarious places, moving mechanical parts, and vibrations.  Frequently required to travel between our three YWCA Tulsa locations.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Email the completed application, cover letter and resume with “Facilities Manager” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Job Title: Interpretation and Translation Program Coordinator                           FLSA Status: FT Exempt

Reports To: Interpretation and Translation Program Manager                              Department: Immigration & Refugee Services

Position Description:

The Interpretation and Translation Program Coordinator will work closely with the Program Manager and support YWCA’s language access and equity work including helping coordinate interpretation and translation services, building the customer base of businesses and organizations utilizing YWCA interpretation and translation services, co-teaching a community interpretation training program, and providing training and advocacy on language access and equity in the community.

Principal Responsibilities and Duties

Interpretation and Translation Services

• Provide day to day management of interpretation and translation requests and cancellations with the support of the manager to ensure requests are correctly and timely processed and completed.
• Assist in processing documents and contracts for the recruitment of contract interpreters and translators and ensure timely renewal of existing contracts.
• Assist in processing contracts and answering questions for new customers (clients/vendors) and timely renew existing contracts.
• Train contractors and customers in the use of the online request system and troubleshoot problems.
• Support the manager in ensuring timely payment of contract interpreters and translators and timely receipt of payments from customers.
• Estimate and negotiate rates of translation projects with customers.
• Check in and update the manager as needed on new clients, unusual requests, challenges with interpreters and other items as they arise.
• Directly provide interpretation and translation services as schedule allows.
• Attend trainings and professional development opportunities to continuously improve skills and bring information back to train staff and the community.

Interpretation Training

• Attend the Community Interpreter Train the Trainer Program if not already a certified trainer.
• Co-teach the 40-hour interpreter training program (at least two cohorts a year).
• Coordinate language proficiency tests for students with the case management team.
• Connect students to case management services to pursue additional training, certification, education and work opportunities.
• Work with partners to identify volunteer opportunities for practical training for participants.
• Language Advocacy and Other Duties
• Work with the manager to provide training and support to area organizations and businesses on laws, regulations and best practices on language access and support for clients.
• Order supplies and materials.
• Follow processes and coordinate with the marketing team to promote interpretation services, trainings and other events
• Coordinate logistics for events such as trainings and graduation ceremonies.

Required Qualifications:

• Fluency in English and a target language.
• Certification in a nationally recognized 40-hour interpretation program or its equivalent.
• National interpretation certification preferred.
• Excellent customer service skills.
• Strong problem-solving skills.
• Ability to manage multiple assignments and a dynamic work environment.
• Dedication to ethical codes and practices to ensure confidential and sensitive information remains secure and protected.
• Must be an advocate for the mission and vision of the YWCA.
• Work effectively with individuals of all races, religions, sexes, national origins, ages, sexual orientation, gender identities, gender expressions, and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, and socioeconomic backgrounds.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement, and have a visionary spirit.
• Current Oklahoma Driver’s license and current insurance verification.

Education/Experience:

• High school diploma, advanced education preferred. Equivalent education from outside the U.S. accepted.
• At least two years of experience as an interpreter and translator.
• Experience training adult learners preferred.
• Basic to intermediate competency in Microsoft Office and Outlook computer programs

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Email the completed application, cover letter and resume with “Interpretation and Translation Coordinator” in the subject line to: humanresources@ywcatulsa.org. Applications that do not submit the required documents will not be reviewed.

Job Title: Aquatics Manager                                                     FLSA Status: Full time, Exempt

Reports To: Director of Health Equity and Wellness      Center: PJW & East

Position Description:

Under the guidance of the Director of Health & Wellness, the Aquatics Manager is responsible for the organization, delivery, and quality of YWCA Tulsa aquatics program(s) to the membership, program participants, and community, and for all aspects of pool and facility operations, including supervision of staff at the YWCA Patti Johnson Wilson Community Center and East Community Center.

Supervisory Responsibilities

• Oversees and coordinates the recruitment, training, scheduling, certification, and performance of aquatics staff; supervises the day-to-day aquatics activities
• Schedules staff, programs, and usage to ensure smooth operations and cost effectiveness for the organization.
• Addresses member complaints and resolves problems.
• Ensures that all aquatics staff members have current and appropriate certifications needed by their job descriptions.
• Develop and implement program operating policies and needs.
• Participates in the development of annual operating budgets, provides fiscal direction to the unit, and manage program costs within set budget.

Program Responsibilities

• Develops, implements, and oversees a variety of aquatics programing which includes promoting health equity in underserved populations
• Develops and maintains records of operational facility usage; monitors and maintains inventories of pool equipment and supplies.
• Provides input for scheduling programs and facility usage for members of all abilities, including special populations, to ensure smooth operations and cost effectiveness.
• Manage pool and swim lesson schedules.
• Organizes and leads water and fitness classes, swimming lessons, swim team practice, or lifeguard when appropriate.
• Assists in the maintenance of the pools and spas, to include chemistry, climate control, cleanliness, and related maintenance to ensure a clean and safe environment
• Maintain all proper Health Department certifications and standards.
• Promotes pool and facility rentals and coordinates their activities.

Customer Satisfaction

• Respond promptly to communications and follow through on commitments made to members, guests, visitors, and employees in a timely manner.
• Provide registration reminder communication in a timely manner
• Listen openly to the ideas of others; show courtesy and respect to all members in both word and action.
• Take prompt corrective action when areas for improvement are identified by supervisor.
• Respond calmly and tactfully to problem situations.
• Discuss concerns in a constructive manner with persons who need to be involved.
• Actively identify improvement opportunities and offer solutions.
• Facilitate staff and program meetings and follow through on areas identified for improvement.

Additional Duties

• Collect aquatic data and prepare statistical reports on a monthly basis, and prepares data and narrative for inclusion in annual reports and grant applications.
• Participates in YWCA Tulsa functions as needed.
• Represents YWCA Tulsa at various community and/or business meetings, committees, and task forces; promoting existing and new programs and/or policies ensuring health equity
• Complies with all YWCA policies and procedures and attends required departmental meetings and All Staff meetings.

Required Qualifications:

• Must possess and maintain American Red Cross Lifeguard, Pool Operators, American Red Cross Water Safety Instructor, Water Fitness and Group Fitness certifications and be able to respond to safety/emergency situations.
• Ability to instruct aquatics classes and communicate with people of all ages, races, and socio-economic backgrounds effectively.
• Ability to manage, assign, and delegate responsibilities and to accomplish desired results through aquatic and fitness personnel.
• Effective interpersonal and customer service skills in working with staff at all organizational levels and members.
• Ability to make decisions in the best interest of the YWCA.
• An understanding of human physiology and anatomy in order to safely promote physical fitness for members.
• An understanding of pool mechanics, chemistry of water and the filtration system well enough to solve problems and make corrections.
• Intermediate to advanced skills in Microsoft Office products.
• Ability to develop team concepts of success and supervise the staff to accomplish the pre-set goals.
• Ability to organize available resources to provide programs and to schedule staff efficiently.
• Must be an advocate for the mission, values and goals of the YWCA Tulsa
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Work on skills that can help communicate her/his point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to approach conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.
• Work schedule includes, but not limited being on call during all hours of operation.

Education/Experience:

• Bachelor’s Degree preferred.
• Certification from an accredited aquatics organization such as AEA/AFAA.
• At least two years’ experience instructing or managing health and wellness and/or aquatics programs.
• Maintain American Red Cross Lifeguard, American Red Cross Water Safety Instructor, CPR/First Aid, Pool Operators, and Water Fitness certifications.
• Lifeguard Instructor Certification preferred.
• Water Safety Instructor Trainer Certification preferred.

Essential Functions

• The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
• The employee will work in a fitness center environment with a pool area which has an air temperature of 80 degrees and the water is 86 degrees.
• Employee must be able to perform additional duties as directed by management.
• The employee must be able to pass the American Red Cross CPR and First Aid Certification requirements.
• The employee must be able to lift a minimum of 50 lbs., swim 300 meters, and pass a swim stroke performance exam.
• The noise level in the work environment varies from moderate to high.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations includes 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Position requires sitting or standing to a significant degree (sitting 1/3 of the time; standing 2/3 of the time). Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 2/3 of the time.
• Will routinely lift, carry, and otherwise move and position objects weighing at least 50 lbs.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Email the completed application, cover letter and resume with “Aquatics Manager ” in the subject line to: humanresources@ywcatulsa.org. Applications that do not submit the required documents will not be reviewed.

Job Title: Refugee Case Manager FLSA Status: Non-Exempt Reports To: Immigration Program Manager
Center: Immigration & Refugee Program – East

Position Description: Responsible for assisting YWCA refugees with their social service needs through case management and support services.

Principal Responsibilities and Duties:

• Conduct intake and assessments of refugee clients and assess case management and other needs in the prescribed time frame as dictated by grant and or agency policy.

• Use refugee database, SESAME, to enter all intakes in a timely manner as dictated by program.

• Manage and update all electronic records on a continuous basis as client information changes.

• Enter all client case notes timely and accurately to ensure refugee staff has access to clients’ current information.

• Provide case management services, such as facilitating medical care, housing, driver’s license, social security card, cash assistance, food, clothing, insurance, education, and other needs.

• Provide (or arrange for) translation and interpretation services for refugee clients, including translation for Refugee Job Developer.

• Provide transportation to various social and employment services for refugees as needed.

• Coordinate case management services with social adjustment services, ESL education, and other support systems to provide a comprehensive approach to refugee’s goal to achieve self-sufficiency.

• Communicate timely and work closely with job developer in the goal of securing stable employment.

• Maintain appropriate case files in confidential best practice and provide accurate and timely documentation.

• Notify manager immediately regarding changes in schedule and inability to provide a service as requested.

• Communicate with staff of any problems or issues that may arise individually or with clients regarding assigned tasks.

• Must perform tasks and assignments on time on a regular basis.

• Provide weekly follow-up calls to refugees on a regular basis as agreed upon between all staff.

• Provide cultural and practical living skills information to clients individually and in group settings on a regular basis.

• Identify and develop relationship with other community service organizations that assist refugees.

• Participate in weekly refugee staff meetings as determined by Program Manager.

• Participate in YWCA functions as needed and requested by the manager and/or Director.

• Comply with all YWCA policies and procedures.

Required Qualifications:

• Basic computer literacy skills (Microsoft Office Suite, databases)

• Must be able to work with minimal supervision.

• Excellent attention to detail and organizational skills

• Ability to speak, read, and write in English at a fluent level, as well as other major target foreign language fluently.

• Must be an advocate for the mission, values and goals of the YWCA Tulsa.

• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran, and socio-economic backgrounds.

• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.

• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.

• Strong commitment to learning, growth, and continuous improvement.

• Effective interpersonal skills in working with personnel at all organizational levels.

• Reliable transportation with valid driver Oklahoma driver license and current insurance verification.

Education/Experience:

• Associate degree or one year related experience working with refugees required. Bachelor’s degree preferred.

Essential Functions:

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.

• The employee will work in an office environment and in close quarters with other staff.
• Employee must be able to perform additional duties as directed by management.
• The noise level in the work environment varies from low to moderate.
• Ability to communicate verbally.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.

• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
Vision requires several hours working at a computer.

• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time). Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.

• Will occasionally lift, carry, and otherwise move and position objects weighing up to 10 lbs.
• Transport clients in personal vehicle for business purposes will comprise approximately 40% of time.
____________________________________________________________________________________
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Email the completed application, cover letter and resume with “Refugee Caseworker” in the subject line to: humanresources@ywcatulsa.org. Applications that do not submit the required documents will not be reviewed.

YWCA is Hiring Aquatics Swim Instructors
Hiring 2-4 Individuals.
Rate $9-$12 per hour.

Position Description: Leads group, private, and semi-private swim lessons to all ages and ability levels. Creates a fun and inviting learning environment to ensure a positive member experience. Builds positive relationships with participants and continually recommends classes based on skill levels.

• Organizes and leads swimming lessons.
• Greets, acknowledges, engages, and interacts with participants at all times.
• Creates an educational, safe and inviting experience for all participants.
• Initiates, develops, and maintains positive relationships with participants and participants families.
• Responds to member questions regarding YWCA’s programs, policies and procedures.
• Accurately and promptly responds to participant questions, comments, and concerns.
• Provides a safe, clean, and organized pool area.
• Complies with all facility safety rules.
• Demonstrates positive attitude and actions through a display of courtesy, sensitivity, and professionalism to participants and guests.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran, or socio-economic background.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Work schedule includes, but not limited to: early mornings, evenings, and weekends.
• Maintains current American Red Cross Water Safety Certification.
• Ability to swim the major strokes of Front Crawl, Backstroke, Breaststroke and Butterfly.
• Demonstrates excellent customer service skills.
• Ability to handle and resolve conflicts in a professional, tactful manner and enforce YWCA Tulsa policies and procedures.
• Ability to multi-task and learn quickly.
• Ability to acknowledge difficult situations and respond accordingly
• Ability to work in a team environment or to act independently.

Education/Experience:

• Hold or obtain current American Red Cross Water Safety Instructor Certification
• Maintain current American Red Cross CPR and First Aid Certification.
• Swimming experience preferred
• Customer service experience preferred
• Bilingual preferred

Physical Demands – Essential Functions:  The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  The employee will work in a fitness center facility with a pool area which has an air temperature of 80 degrees and the water is 86 degrees.  The employee must be able to lift at least 50 pounds and pass a swim stroke performance exam per American Red Cross WSI requirements.

• The noise level in the work environment varies from moderate to loud.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations includes 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Position requires sitting or standing to a significant degree (sitting 1/3 of the time; standing 2/3 of the time).   Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 2/3 of the time.
• Will routinely lift, carry, and otherwise move and position objects weighing at least 25 lbs.

Application Requirements:

Email the completed application, cover letter and resume with “Aquatics Swim Instructors” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

YWCA Lifeguard

Now Hiring Part-time
Shifts morning to later afternoon

Position Description: Maintains safe swimming conditions in the pool area and the facility. Creates a safe and positive environment that promotes member safety, engagement and customer service.

Principal Responsibilities and Duties:

• Monitor activities in and around the water through member surveillance.
• Enforcing facility rules and regulations and educating members about them.
• Administer first aid and CPR, use an AED in an emergency and, if trained, administer emergency oxygen when necessary.
• Work as a team with other lifeguards, facility staff, and management.
• Demonstrate positive attitude and actions through a display of courtesy, sensitivity, and professionalism to internal and external customers.
• Ensure all proper chemical and temperature readings are taken as scheduled and properly logged.
• Maintain program attendance log.
• Adjust pool temperature and chemicals to proper levels so as to maintain a safe and healthy environment for the clients, if trained to do so.
• Report any and all maintenance problems to the supervisor promptly.
• Document and report all accidents and ensure appropriate documentation is turned into supervisor immediately. Report all incidents to supervisor in a timely manner.
• Be on time, focused, professional, and appropriately dressed for assignment.
• Ensure a safe, clean, and organized pool environment for all swimmers at all times.The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and clients of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran, or socioeconomic backgrounds.
• Work on skills that can help communicate her/his point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.
• Good interpersonal skills to act in a tactful and sensitive manner to members.
• Must be able to work with minimal supervision and use good judgment.
• Ability to work in a team environment or to act independently.
• Ability to perform water rescue skills, CPR and First Aid procedures in emergency situations.
• Maintain current American Red Cross Lifeguard Certification.
• Maintain current American Red Cross CPR and First Aid Certification.

Education/Experience:

• Experience working as a lifeguard, teaching swim lessons and performing pool management, or any equivalent demonstration of training or experience.
• Hold or obtain current American Red Cross Lifeguard Certification.
• Be able to pass Pre-qualification skills as scheduled. Customer service experience helpful.

Physical Demands/Essential Functions: The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee will work in a fitness center facility with a pool area which has an air temperature of 80 degrees and the water is 86 degrees.  The employee must be able to lift at least 50 pounds and pass American Red Cross Lifeguard Certification requirements.

• The noise level in the work environment varies from moderate to loud.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time).   Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 2/3 of the time.
• Will occasionally lift, carry, and otherwise move and position objects weighing at least 20 to 25 lbs. with infrequent requirements to lift at least 50 pounds.

Application Requirements:

Email the completed application, cover letter and resume with “Lifeguard” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: English as a Second Language (ESL) and/or Civics Instructor
Location: East Immigrant/Refugee Services
Employment: Part-time (both positions)
FLSA Status: non-exempt

Position Description: Responsible for teaching curriculum plans to assist immigrant and refugee adults in increasing English language proficiency for daily life, education, and employment. Opportunities are also sometimes available for instruction focused on competency in English language and U.S. civics to pass the U.S. Naturalization Exam.

Principal Responsibilities and Duties:

• Instruct adult immigrant and refugee students using ESL best practices to increase students’ functional language proficiency, and to reach students’ educational and employment goals.
• Maintain excellent student records including attendance, pre-, and post-tests, student/class outcomes, and submit data required by Adult Education Policies in a timely manner.
• Adhere to government grant requirements.
• Instruct immigrant and refugee legal permanent residents using civics and citizenship curriculum to increase students’ knowledge of the naturalization process to become US citizens, and promote civic and community engagement.
• Plan and implement lessons and activities appropriate to the type and level of class being taught, whether English language or Citizenship.
• Substitute for other teachers when necessary depending on availability.
• Attend required Adult Education departmental meetings as requested.
• Engage in a minimum of 15 hours of professional development during the fiscal year.
• Participate in YWCA functions as needed and requested by the Director.
• Comply with all YWCA policies and procedures.

Required Qualifications:

• Ability to fluently speak, read, and write English, and another language preferred.
• Experienced in using digital platforms for virtual and in-person instruction (e.g. Smart Board, Microsoft Office and Teams, Google Classroom, Zoom, Remind, etc.).
• Strong commitment to learning, growth, and continuous improvement.
• Effective oral and written communication skills, especially as required in preparing lessons and working and interacting with diverse groups of students, internal and external contacts.
• Excellent organizational skills.
• Ability to exercise sound judgment within established guidelines.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientation, gender identities, gender expressions, and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, and socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Effective interpersonal skills in working with personnel at all organizational levels.
• Current Oklahoma Driver’s License and current insurance verification.

Education/Experience:

• Bachelor or Master’s degree required.
• Oklahoma state teacher certification or TESOL/TESL certification required.
• Two years’ teaching experience required.
• Teaching experience in Civics, US history and/or naturalization process preferred for Citizenship teaching positions.

Essential Functions: 

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  The employee will work in an office environment and in close quarters with other staff.

• The noise level in the work environment varies from low to moderate.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time). Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.
• Will routinely lift, carry, and otherwise move and position objects weighing up to 10 lbs.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “ESL Instructor” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Job Title: Family Literacy Instructor FLSA Status: Non-Exempt/ Part-time

Reports To: Youth Education Supervisor Location: I&R East Community Center

Position Description: Provide quality care and age-appropriate instruction to children in the Family Literacy Program while working with families to support learning patterns at home.

Principal Responsibilities and Duties:

Classroom Instruction

• Participate in regular planning sessions to create engaging and educational activities according to curriculum.

• Gather, create, and organize resources for each class session.

• Ensure age-appropriate developmental and education experiences to prepare children for success in school and life experiences.

• Maintain a portfolio throughout the session for each child including goal-setting, developmental benchmarks, and educational products.

• Communicate with parents to set student goals and discuss progress toward meeting goals.

• Maintain a safe and healthy environment by keeping classroom clean, neat, and orderly.

• Encourage good habits and positive behaviors among the children.

• Foster encouraging and supportive learning environment for students by responding to emotional needs and concerns.

• Problem solve immediate instructional and logistical issues, with guidance and support from program staff.

Family Literacy

• Participate in required Parent Meetings and offer opportunities for parental involvement in the classroom.

• Initiate positive relationships with parents through personal communication, feedback, and follow-up.

• Work with Family Literacy staff in planning parent enrichment and intergenerational learning activities with families, including setup and cleanup.

Programmatic Requirements

• Adhere to all procedures and maintain accurate records including enrollment documents, daily attendance, personal timesheets, and others.

• Effective interpersonal communication skills in working with personnel at all organizational levels.

• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must have current CPR certification and First Aid certification.

• Ability to travel to classes at various sites.

• Must be enthusiastic about interacting with children.

• Requires strong communication skills, the ability to work on a team, and an understanding of child development and human behavior.

• Must be able to speak, understand, read and write English.

• Ability to demonstrate good judgment and authority in caring for and instructing children.

• Ability to work with children in a positive and productive manner.

• Must be an advocate for the mission, values and goals of the YWCA Tulsa.

• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.

• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.

• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.

• Strong commitment to learning, growth, and continuous improvement.

• Proven ability to work with and be sensitive to the educational needs of diverse populations.

Education/Experience:

• At least one-year experience in a children’s educational setting.

• CDA preferred.

• Experienced in using Digital Resources for lesson planning and instruction.

• Bilingual in Spanish or Zomi a plus.

Essential Functions

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.

• The employee will work in an office, fitness center, or school environment and in close quarters with other staff.

• Employee must be able to perform additional duties as directed by management.

• The noise level in the work environment varies from moderate to high.

• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations includes 100% of time in hearing.

• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.

• Position requires sitting or standing to a significant degree (sitting less than 1/3 of the time; standing over 2/3 of the time). Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required over 2/3 of the time.

• Will routinely lift, carry, and otherwise lift children or position objects weighing up to 40 lbs.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “Family Literacy Instructor” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Freelance | Contract Description:

YWCA Tulsa is seeking freelance interpreters and translators in multiple languages to be part of a pool of contract interpreters to provide interpretation and translation services to YWCA vendors. Interpretation assignments may be by phone, video, or in person and include a range of fields such as healthcare, education, and social services. YWCA coordinates requests via an online database. Freelance interpreters/translators may accept requests as their schedules and skills allow. No minimum guarantee of hours is provided.

Freelance interpreters must have the requisite equipment to fulfill interpretation requests including computer, internet, camera, headset and a private setting for video requests; quality phone line for phone requests, transportation for in person requests, and Microsoft Word for translation requests.

Freelance interpreters and translators shall maintain high standards of professional conduct. The functions performed by interpreters and translators require them to act faithfully, independently, impartially and with full respect for the duty of confidentiality.

Principal Responsibilities and Duties

• Provide interpretation and translation services in a professional and timely manner.
• Render correct concepts and meanings according to the conventions of established interpretation and translation protocol.
• Provide clear and accurate renditions with no additions or omissions.
• Honor outlined ethical codes to act faithfully, independently, impartially and ensure sensitive and confidential information remains secure and protected.
• Employ good customer service and clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression.
• Maintain a professional demeanor throughout the assignment at all times.
• Provide clarification and cultural brokering using excellent judgment and skill.
• Disclose any real or perceived conflicts of interest that could impact objectivity.
• Have access to the Internet for work-related electronic communication.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Communicate regularly and promptly with YWCA staff on the acceptance, cancellation or modification of any job assignments.
• Submit translations to appropriate management for review as needed.

Qualifications:

• Fluency in English and a target language required. Applicants may be required to complete a language test as part of the application process.
• Certification in a nationally recognized 40-hour interpretation program or its equivalent is preferred.
• Excellent customer service skills.
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the limited English proficient client
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy
• Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client’s instructions closely
• Ability to explain idiomatic expressions and cultural nuances to avoid miscommunication

Application Requirements:

If you are interested in this position please submit a copy of your resume and a cover letter  with “Freelance Interpreter & Translator” in the subject line along with your availability to: interpretation@ywcatulsa.org