Careers

YWCA Tulsa is seeking experienced interpreters of Spanish, Burmese, Zomi, Arabic, French, Vietnamese, Korean, Portuguese, and other languages to expand our contractor pool for client requests. Contract interpreters receive assignments based on availability and volume of client requests; numbers of jobs will vary from week to week.

Interpreters process information quickly and concisely, recognize sensitive cultural differences and are professional and courteous at all times. Interpreters uses appropriate terminology and understand common industry procedures and practices. Interpreting assignments may be technical or non-technical in the following fields: healthcare, government services and education. Contract interpreters are responsible for traveling to client sites by appointment.

• Abide by professional interpreting ethics, especially around confidentiality, accuracy, and impartiality
• Render correct concepts and meanings according to the conventions of established interpretation protocol
• Provide clear and accurate renditions with no additions or omissions
• Employ excellent customer service, clear enunciation and pronunciation, and a pleasant and professional voice as well as polite forms of expression
• Maintain a professional demeanor throughout the assignment at all times
• Provide clarification and cultural brokering using excellent judgment and skill
• Demonstrate commitment to cultural sensitivity and working in a diverse environment
• Have access to the internet, an email account for communication on assignments, and Excel for tracking hours
• Have reliable transportation for travel to and from assignments
• Work well independently and operate in the best interests of YWCA

• Fluency in English and target language
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the limited English proficient client
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy
• Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client’s instructions closely
• Ability to explain idiomatic expressions and cultural nuances to avoid miscommunication
• Certification in interpretation strongly preferred, extensive experience interpreting in formal settings may be substituted for credentials

YWCA offers an hourly rate of $25 and provides mileage reimbursement. To apply, please submit a resume and cover letter sharing your credentials, work experience and availability to interpretation@ywcatulsa.org.

• Instruct immigrant and refugee students using best practice ESL methods and materials to increase students’ functional language competency, and to reach students’ educational and other goals.
• Maintain excellent student records including attendance, pre-, mid-, and post-tests, student/class outcomes, and submit data as per Language Services Procedures in a timely manner.
• Adhere to government grant requirements.
• Instruct immigrant and refugee legal permanent residents using civics and citizenship curriculum to increase students’ knowledge of the naturalization process to become US citizens, and promote civic and community engagement.
• Plan and implement lessons and activities appropriate to the type and level of class being taught, whether English language, pre-GED, or Project Citizenship.
• Substitute for other teachers when necessary depending on availability.
• Attend required Language Services departmental meetings as requested.
• Engage in a minimum of 15 hours of professional development during the fiscal year.
• Participate in YWCA functions as needed and requested by the Director.
• Comply with all YWCA policies and procedures.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

• Ability to fluently speak, read, and write English, and another language preferred.
• Effective oral and written communication skills, especially as required in preparing lessons and working and interacting with diverse groups of students, internal and external contacts.
• Excellent organizational skills.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, as well as socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.
• Reliable transportation and the ability to travel to multiple class sites.

• Bachelor’s degree required
• TESL certification required
• Two years’ experience in adult education required
• Oklahoma or other current teaching certificate a plus
• Experience teaching Civics and US history and/or naturalization process a plus

YWCA Tulsa is looking for dedicated, indoor, part-time lifeguards.

• American Red Cross Lifeguard certification required; WSI certification and bilingual in Spanish a plus. We will certify qualified candidates.
• Hours: 16 hours per week at our East Campus
• Spanish fluency required

Pay based on experience. Gym membership included.

Please complete the online employment application. Email the completed application and resume with “Lifeguard” in the subject line to administrator@ywcatulsa.org. Applications accepted on a rolling basis.

Come be a part of the YWCA Tulsa team as a part-time swim instructor. Red Cross Water Safety Instructor certification required; bilingual in Spanish preferred. We will certify qualified candidates.

Please print and complete the online employment application and email the completed application and resume with Swim Instructor in the subject line to hr@ywcatulsa.org.

Opening for part-time child care attendants for children whose parents are participants in our educational programs. Children range in age from 6 weeks through 8 years. You will provide developmentally-appropriate care, comfort, nurturing and guidance to infants/toddlers in order to enhance their emotional and physical growth as outlined by NAEYC and State Licensing guidelines.

Duties include: Ensure the cleanliness, orderliness, and safety of facility according with health and hygiene standards, including but not limited to the toileting area, toys, cots, sheets, and diaper changing area.

Gym membership included. Schedules may vary including some evening and weekends.

Spanish bilingual required.

Please send resume and application with Drop-In Child Care Attendant in the subject line to  tbeavers@ywcatulsa.org. 

Position Description:

Provide direct quality care and age-appropriate instruction of children whose parents are attending simultaneous adult education classes in the Family Literacy Program.

Principal Responsibilities and Duties:

• Ensure all children in the children’s class are engaged with activities that are age-appropriate and will advance them toward age-based developmental and academic standards for school readiness.
• Organize and take part in activities with the children.
• Encourage good habits and behaviors.
• Take care of the emotional comfort of children.
• Take phone calls directed to children’s classroom.
• Adhere to all enrollment and Family Literacy procedures.
• Assist with and participate in meetings and other communications with parents.
• Adhere to all requirements for Family Literacy programs under AEFLA.
• Assist with curriculum development and implementation in children’s class.
• Assist with planning, organizing and hosting Parent and Child Together events, including setup and cleanup as needed.
• Attend all required Parent Meetings arranged by the Coordinator
• Text parents if child needs to use restroom, or becomes ill during class.
• Maintain confidentiality between families and YWCA staff.
• Maintain a safe and healthy environment by keeping classroom clean, neat, and orderly.
• Report to Family Literacy Coordinator any damaged or lost materials that need replacement.
• Attend all mandatory department meetings.
• Ensure attendance is kept and turned in daily to program coordinator.
• If any child abuse or endangerment is suspected or witnessed, report it to supervisor immediately.
• Communicate disciplinary matters regarding children with the responsible adult, and document in writing the discussions and measures taken.
• Report any special needs or problems of individual children to Coordinator.
• Contact the Coordinator immediately if not able to cover a scheduled shift for any reason.
• Adhere to all YWCA Tulsa policies and procedures.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must have current CPR certification and First Aid certification.
• Must be enthusiastic about interacting with children.
• Requires strong communication skills, the ability to work on a team, and an understanding of child development and human behavior.
• Must be able to speak, understand, read and write English.
• Ability to demonstrate good judgment and authority in caring for and instructing children.
• Ability to work with children in a positive and productive manner.
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.

Education/Experience:

• At least one year experience in a children’s educational setting.
• Customer service experience is preferred.
• Bilingual in Spanish a plus.

Please complete the online employment application. Email the completed application and resume with “Children’s Instructional Assistant” in the subject line to dkeathley@ywcatulsa.org. Applications accepted on a rolling basis.

Responsible for maintaining client relations and performing a variety of administrative tasks, including scheduling, answering phones, processing payments, and managing office supplies and inventory. The Coordinator supports staff members in all I&R programs. The Coordinator also translates official documents for clients and provides interpreting support when needed.

Principal Responsibilities and Duties:

Operations Management

• Coordinates front desk operations and back-room administrative procedures.
• Ensures a friendly, welcoming environment, greets all clients, family, staff, and other visitors.
• Takes calls, greets walk-ins, schedules appointments, and ensures current and prospective clients receive needed information and direction quickly and efficiently.
• Processes payments and maintains cash drawer.
• Maintains the interpretation calendar, matching interpreters to agency requests and communicating confirmations and denials.
• Maintains department calendars and staff schedules, including client appointments, room reservations, and department activities and programmatic events.
• Oversees department supply inventory and orders supplies on a regular basis.
• Assist with enrollment of students in language classes during high volume enrollment periods.

Administrative and Programmatic Support

• Provides administrative support to the Director and I&R team by answering telephones, distributing incoming mail, preparing and distributing phone listings, ordering supplies, etc.
• Provides professional interpretation and translation services as needed.
• Assists in the preparation of reports, presentations, or various letters.
• Assists with special events as needed.
• Maintains staff phone list, email distribution lists, and birthday and anniversary lists.
• Coordinates internal and external meetings, conferences, travel and other events as requested, including arranging for necessary materials, food, beverages, and audio visual needs.

Client Relations

• Processes and logs client payments for services. Maintains individual cash drawer. Responsible for daily deposit and payment system processes.
• Answers agency phone lines and provides information and referrals on the Tele-Ayuda phone line.
• Screens callers and walk-in clients to determine appropriate services.
• Provides information and referrals to walk-in clients.
• Maintains strict client confidentiality at all times.

Miscellaneous

• Participates in YWCA functions and community events as needed and requested by the Director.
• Attends trainings/staff meetings related to job responsibilities as approved by Director.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Be an advocate for the mission, values and goals of the YWCA Tulsa.
• Highly organized, attention to detail, effective time management skills, strong follow through.
• Ability to lead projects, multi-task and work with minimal supervision, and consistently meet deadlines.
• Shows initiative in all aspects of the job.
• High level of professionalism and confidentiality while remaining flexible, proactive, and resourceful in meeting the daily responsibilities of the position.
• Strong customer service skills, interpersonal skills and team player. Presents a positive attitude, flexibility and adaptability in our fast-paced environment.
• Ability to analyze complex problems and identify practical and creative solutions. Be able to gather information, make decisions in a timely manner, and communicate findings in most efficient manner.
• Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Works on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth and continuous improvement.

Education/Experience:

• Two to three years of administrative/office experience required.
• Associate’s degree in secretarial science, business administration, or a related discipline desired.
• Experience with MS Office (Word, Excel, Outlook and PowerPoint) as well as use of various databases.
• Bilingual in Spanish required.
• Experience with cash management desired.

Please complete the online employment application. Email the completed application and resume with “Administrative Coordinator” in the subject line to tfreeman@ywcatulsa.org. Applications will be accepted on a rolling basis. Candidates must be fluent in written and verbal Spanish and English.

Under the supervision of the Chief Executive Officer, the Director of Development will design, evaluate and implement strategies to secure support in order to achieve fundraising goals. The Director is responsible for providing leadership in developing and executing fundraising strategy in support of the overall business and financial objectives and strategic direction of YWCA Tulsa.The Director will work closely with a senior peer group within the organization as the development partner on a variety of strategic initiatives.

• Plan, implement, direct, and evaluate YWCA Tulsa Development strategies to support the achievement of the organization’s overall success and its business and financial objectives.
• Develop and oversee development procedures as a means of ensuring transparent and open communication with employees and protecting the organization.
• Serve as a liaison to the Board of Directors in increasing board involvement in development.
• Serve as the primary staff liaison for the Development Committee and participate on other committees as appropriate.
• Demonstrate a commitment to and promotion of YWCA Tulsa’s mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity among all levels of staff.
• Establish relationships throughout the organization with management and employees in order to build effective partnerships that strengthen and feed into other YWCA programs.

Development

• Create a strategic annual development plan to achieve fundraising goals.
• Oversee the acquirement of government, foundation, and corporate grants, including United Way funding.
• Oversee all development functions including annual fund, planned giving, donor management, direct mail, cultivation events, in-kind gifts, online campaigns, and major gifts.
• Support Board and CEO in securing major gifts from individual donors by identifying, researching, cultivating, soliciting, stewarding, and tracking a portfolio of current and prospective individual and corporate donors.
• Focus on a strategy that expands the target audience through community relations, speaking engagements, newsletters, and charitable events.
• Oversee fundraising campaign and events, including supervision of staff and contractors for the event.
• Implement other special events, and work in conjunction with any other YWCA fundraising projects as needed.
• Oversee the management of the donor database and supervise input process.
• Work in collaboration with:
  • CEO to match program and capital needs with appropriate funding sources and to develop strategies to cover any fundraising shortfalls; in addition to outline budget and
  • Program directors to identify client stories, outcomes, and other data useful for fundraising.

• Ability to manage, assign, and delegate responsibilities, and to accomplish the desired results
• A strong track record as an implementer with excellent organization skills who thrives on managing a variety of key initiatives concurrently.
• Relationship builder with the flexibility and finesse to “manage by influence.”
• Managing funds and budgeting is critical, as well as the ability to analyze financial information.
• Excellent writing, editing, and verbal communications skills, especially as required in preparing and making presentations, working with various committees, and interacting with diverse groups of internal and external contacts.
• Ability and willingness to serve as a spokesperson to promote all aspects of YWCA Tulsa’s mission, services, and events.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, as well as socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement, and have a visionary spirit.
• Must have a current Oklahoma driver’s license and current insurance verification.

• Bachelor’s degree required (Communications, Marketing, or Business field preferred).
• Advanced computer skills in Microsoft Office Suite, Adobe Creative Suite, social media, and databases required.  Project management software helpful.

Preferred Qualifications:

• A minimum of two years of Development experience, ideally in a nonprofit organization in addition to grant writing experience.
• Certified Fundraising Executive (CFRE) a plus.
• Master’s degree preferred in nonprofit management, public relations, marketing, or business administration.
• Other experience might include, but is not limited to, public relations, marketing, prospecting, business development, or fundraising.

Interested candidates may apply, by submitting the completed online application in addition to their resume and cover letter sharing your credentials, work experience and references to YWCATulsaAdmin@ywcatulsa.org (please state Development Director in the subject line).

Program Description:

 YWCA Tulsa has offered innovative and inclusive services to the immigrant and refugee community of Tulsa for over 35 years. Services include English language and citizenship classes, refugee social services with a focus on employment, interpretation and translation services, youth education, community education, and high-quality, low-cost immigration legal services. Services are provided by a multicultural and multilingual staff with first language proficiency in Arabic, Burmese, Zomi, Russian and Spanish.

YWCA Tulsa is a subawardee of a three-year grant from the Office on Violence Against Women Legal Assistance for Victims (LAV) Grant Program. The grant awarded to Domestic Violence Intervention Services Inc. (DVIS) will add an immigration staff attorney employed and housed at YWCA Tulsa to provide legal immigration services to survivors of domestic violence and sexual assault.

Position Description:

The Staff Attorney will provide legal representation and advocacy on a variety of legal immigration matters, including but not limited to: U-Visas, T-Visas, Violence Against Women Act (VAWA) Self-Petitions, and related types of cases. The Staff Attorney will carry their own caseload under the supervision of the Immigration Program Manager. The Staff Attorney will assist with community education, technical assistance, and advocacy on matters impacting survivors of domestic violence, sexual assault, and trafficking.

Primary Responsibilities and Duties:

• Provides direct legal representation to clients in obtaining immigration status or benefits before USCIS and EOIR, with a focus on VAWA Self-Petitions, Removal of Conditions for Battered Spouses, Adjustment of Status Applications, VAWA Cancellation of Removal and other removal defense strategies, U visas, and T visas.
• Provide information and appropriate referrals to victims about victim rights, victim compensation benefits, and the criminal justice system.
• Stays current on applicable laws and policies and assures program contract or regulatory compliance.
• Responsible for immigration database maintenance, documentation and record keeping of Program client cases and other agency reporting requirements.
• Assists with outreach, community education, producing legal education materials, and collaborating with community partners to advance and improve services for clients.
• Represents YWCA Tulsa at immigration related meetings, forums and events in the community.
• Collaborates with other YWCA Tulsa programs as appropriate to ensure integrated, client-centered service.
• Travel to David L Moss, DVIS, shelters, USCIS in Oklahoma City and EOIR in Dallas.
• Assists in determining appropriate case stories for use in reports, advocacy materials, and public education and provide accurate information on current immigration law and policy topics to media and partners.
• Complies with all YWCA policies and procedures.

Education/Experience:

• J. D. Law Degree and admission to a State Bar. Oklahoma license preferred.
• Relevant immigration law experience related to domestic violence and human trafficking, or law school clinic experience preferred.
• Experience working with diverse communities.
• Fluency or proficiency in English and Spanish.

Interested candidates may apply by submitting their resume and cover letter sharing your credentials, work experience and references to kvetterick@ywcatulsa.org (please state Staff Attorney in the subject line).

Position Description:

The YWCA Tulsa legal team includes a managing attorney and three DOJ Accredited Representatives. The legal assistant will provide support to the legal team including screening callers and scheduling consultations, assisting in gathering information and documents, assisting in performing legal research, assisting in completing immigration applications, creating and maintaining legal files, updating the client management system, processing legal mail, updating clients on cases, translating documents, and providing interpretation as needed.

The legal assistant will be primarily responsible for supporting the agency’s citizenship efforts through two, two-year grants. This includes a citywide citizenship campaign and a citizenship grant focused on refugees and asylees. In addition to the duties listed above, the legal assistant will coordinate community events and citizenship workshops, support Citizenship Corners at the Tulsa City-County Library and work with the City of Tulsa on messaging and resources to promote citizenship.

In addition to citizenship cases, we are seeking an individual with the interest and ability to train on all immigration legal cases with the long term goal of becoming a partially accredited DOJ Accredited Representative.

Principal Responsibilities and Duties:

• Answer agency phone lines and provide information and referrals.
• Screen callers and walk-in clients to schedule consultations.
• Create and maintain legal files.
• Attend weekly legal team meetings.
• Process mail including immigration notices.
• Update the legal client management system and assist legal staff with contacting clients to keep clients informed of the status of their case.
• Process and log client payments for services. Maintain individual cash drawer.
• Responsible for daily deposit and payment system processes.
• Responsible for documentation and record keeping of agency reporting requirements.
• Provide professional interpreting and translating services as needed.
• Represent YWCA Tulsa at resource fairs to promote services and answer questions.
• Coordinate and track the legal team’s community events including community education, workshops, and legal outreach.
• Work with the Tulsa City-County Library to establish and maintain Citizenship Corners.
• Work with the City of Tulsa to develop marketing outreach campaigns and coordinate events to promote citizenship.
• Work with area organizations, employers and faith-based organizations to expand citizenship information throughout the immigrant community with a particular focus on refugees.
• Ability to work outside normal business hours on occasion to support community outreach and education.
• Attend trainings/agency meetings related to job responsibilities as approved by Director.
• The majority of duties performed, but not meant to be all-inclusive or to prevent other duties from being assigned.

Education/Experience:

• Associates Degree required, or higher degree preferred.
• Two years of customer service experience.
• Fluency in Spanish, Burmese and/or Zomi.
• Social service experiences a plus.

Interested candidates may apply, by submitting their resume and cover letter sharing your credentials, work experience and references to kvetterick@ywcatulsa.org (please state Legal Assistant in the subject line).