Careers

Position: Staff Accountant
Location: Patti Johnson Wilson Center
Employment: Full time
FLSA Status: Exempt

Position Description:
Prepare and analyze company financial records with oversite from the CAO/Director of Finance. Compile financial statements, review data, and ensure financial compliance. Responsible for executing a variety of financial procedures, including month-end and year-end closings, accounts payable and receivable, payroll, bank reconciliations and general ledger entries.

Principal Responsibilities and Duties:
• Manage and oversee the daily operations of the accounting department and responsible for the following duties:
o Accounts payable/receivable transactions and reconciliations
o Grant invoicing
o Payroll processing
o Revenue and expenditure variance analysis
o Capital asset reconciliation
o Endowment account reconciliation
o Balance sheet reconciliations
o Month and year-end close process
o Prepare financial reports or statements for CAO/Director of Finance review
o Establish, follow and enforce proper accounting methods, policies and principles
o Improve systems and procedures
o Meet financial accounting objectives
o Establish and maintain fiscal files and records to document transactions

Required Qualifications:
• Bachelor’s degree in Accounting or Finance
• 2-5 years of working experience as a Staff Accountant
• Advanced computer skills on Excel and other MS Office products, accounting software and databases, QuickBooks and Paylocity a plus
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations
• High attention to detail and accuracy
• Must demonstrate YWCA Tulsa Core Values: Inclusion, Empowerment, Respect, Excellence, and Boldness

Essential Functions
• The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
• The employee will work in both an office and remotely as needed.
• The noise level in the work environment varies from low to loud.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations.
• Close vision (clear vision at 20 inches or less); Color vision (ability to identify and distinguish colors); Distance vision (clear vision at 20 feet or more); and Peripheral vision (ability) to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required. Vision requires extended hours working at a computer.

Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “Staff Accountant” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: Program Navigator

Location: East Community Center

Employment: Full time

FLSA Status: Non-Exempt

Position Description: Program Navigator is responsible for the coordination and support of general, day-to-day administrative, operational and clerical tasks related to the adult education program. The adult education program is designed to identify, enroll, retain, and provide student support services that will enable participants to progress through their chosen learning program.  

Principal Responsibilities and Duties

Operations Management 

• Coordinates front desk operations and assists with Student Services as needed. 
• Ensures a friendly, welcoming environment greets all students, family, staff, and other visitors. 
• Takes calls, greets walk-ins and ensures current and prospective students receive needed information and direction quickly and efficiently.  
• Assistance with sending / referring students and community members to a specific case manager or program within YWCA, based on need. 
• Processes and log payments for services including monitoring internet payments.  
• Ensures student is notified of class placement, and enters the information into LACES (data management system). 
• Guides students and families with intake and payment processes. 
• Ensures website is up to date on enrollment information. 
• Creates and distributes class lists to teachers.  
• Maintains strict student confidentiality at all times.  

Administrative and Programmatic Support 

• Collaborates with instructional coordinator on class placements. 
• Collaborate with the case management team to organize workshops and other events. 
• Handle routine tasks pertaining to the successful execution of the Education and Case Management programs. 
• Works closely with the front desk coordinator as mutual back up for processing calls and payments.  
• Provides professional interpretation and translation services as needed. 
• Assists in the preparation of reports, presentations, or various letters.  
• Participates in YWCA functions and community events as needed and requested by the Director. 
• Attends trainings/staff meetings related to job responsibilities as approved by Director. 
• The duties in this job description represent the major functions but are not intended to be all-inclusive.  

Required Qualifications:

• Be an advocate for the mission, values and goals of the YWCA Tulsa. 
• Highly organized, attention to detail, effective time management skills, strong follow through.  
• Ability to lead projects, multi-task and work with minimal supervision, and consistently meet deadlines.  
• Shows initiative in all aspects of the job. 
• High level of professionalism and confidentiality while remaining flexible, proactive, and resourceful in meeting the daily responsibilities of the position.  
• Strong customer service skills, interpersonal skills and team player. Presents a positive attitude, flexibility and adaptability in our fast-paced environment.  
• Ability to analyze complex problems and identify practical and creative solutions. Be able to gather information, make decisions in a timely manner, and communicate findings in most efficient manner. 
• Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.  
• Works on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.  
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.  
• Strong commitment to learning, growth and continuous improvement. 

Education / Experience:

• High School Diploma or equivalent required + 2 years of related experience. 
• Bilingual in English and Spanish required. 
• IT skills, including word processing, spreadsheets, and use of various databases. Knowledge of relevant software such as MS Office (Word, Excel, Outlook, and PowerPoint).  
• Experience working with adult learners. 
• Demonstrate experience working with people of diverse socioeconomic, cultural and ethnic backgrounds. 
• Excellent organizational skills, strong interpersonal and effective. 
• Experience in conflict resolution and consensus building. 
• Ability to multi-task. 
• Ability to communicate and maintain systematic, coherent expectations with all constituents. 

Essential Functions:

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  

• The employee must be able to work in an office environment and in close quarters with other staff. 
• Employee must be able to perform additional duties as directed by management. 
• The noise level in the work environment varies from low to moderate. 
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.  
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required. Vision requires extended hours working at a computer. 
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time). Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.  
• Will frequently lift, carry, and otherwise move and position objects weighing up to 10 lbs. when stock office supplies, lifting file boxes, preparing for meetings, and setting up equipment. Will occasionally lift up to 25 lbs

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Application Requirements:

Email the completed application, cover letter and resume with “Program Navigator” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: Student Services Coordinator

Location: East Community Center

Employment: Full time

FLSA Status: Non-Exempt

Position Description: Student Services Coordinator is responsible for coordinating a variety of services to assist students through their educational journey from enrollment to program completion in the Adult Education Program. The Coordinator works closely with staff to improve services and ensure the program’s success in meeting grant requirements for assessment and goal setting.

Principal Responsibilities and Duties

Academic Guidance

• Initiates personal communication and coordinates class placements with students with the help of the Program Navigator.
• Provide hands-on support for students to reach their goals and progress through the program.
• Oversees student goal setting, exit surveys and next steps upon program completion.
• Collaborates with instructional coach to develop plans to monitor students’ progress toward achieving educational and career goals and provide support where needed.
• Functions in an advisory capacity to persons requesting information and assistance.
• Collaborates with Case Management to offer services that meet student needs, including educational programming, child care, transportation and other related services that will ensure student success.

Academic Assessment

• Works one-on-one with students throughout the testing process, communicates regularly with students, provides guidance and support.
• Create resources including enrollment videos and online resources to ensure successful navigation of the enrollment process.
• Schedules and organizes all pre and post testing sessions.
• Assign class placements based on student availability and scores with assistance from the Program Navigator.
• Enters student attendance in database and monitors when students are post-test eligible.
• Schedules post testing and ensures student participation, follows up with students who miss to reschedule.
• Supports testing team members in coordinating student orientation.

Data Reporting

• Database entry including inputting enrollment, attendance, pre-and post-test scores, and other data on a daily basis to ensure real-time data analysis.
• Create reports for grant and program requirements.
• Pull data for internal reports and analysis on a regular basis.
• Assist with pulling and inputting data for grant reports and presentations.
• Implement recommended actions for program improvement based on data.

Administrative Support

• Works directly with students and staff to support processes and solve problems related to enrollment and testing to meet program and grant goals.
• Provides administrative support to the Program Navigator by answering telephones, distributing and entering information in the database as needed.

Student Relations

• Ability to communicate effectively with students.
• Good knowledge or the theory and practices of working with adult students
• Emotional maturity
• Discretion
• Tolerance for differing values and attitudes

Miscellaneous

• Participates in YWCA functions and community events as needed and requested by the Director.
• Attends trainings/staff meetings related to job responsibilities as approved by Director.

Required Qualifications:

• Be an advocate for the mission, values and goals of the YWCA Tulsa.
• Highly organized, attention to detail, effective time management skills, strong follow through.
• Ability to lead projects, multi-task and work with minimal supervision, and consistently meet deadlines.
• Shows initiative in all aspects of the job.
• High level of professionalism and confidentiality while remaining flexible, proactive, and resourceful in meeting the daily responsibilities of the position.
• Strong customer service skills, interpersonal skills and team player. Presents a positive attitude, flexibility and adaptability in our fast-paced environment.
• Ability to analyze complex problems and identify practical and creative solutions. Be able to gather information, make decisions in a timely manner, and communicate findings in most efficient manner.
• Works effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Works on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth and continuous improvement.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Education/Experience:

• 3+ years relevant experience
• Associate’s or Bachelor’s degree preferred in Human Services, Social Work, Sociology, Psychology preferred. Relevant experience may be substituted for education requirement.
• Degrees obtained outside the United States will be considered.
• IT skills, including word processing, spreadsheets, and use of various databases. Knowledge of relevant software such as MS Office (Word, Excel, Outlook, and PowerPoint).
• Experience working in a multicultural environment or with adult learners.
• Preferred knowledge of LACES database system.
• Bilingual in Spanish preferred.
• Experience in conflict resolution and consensus building.
• Ability to multi-task.
• Ability to communicate and maintain systematic, coherent expectations with all constituents.

Essential Functions:

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.

• The employee must be able to work in an office environment and in close quarters with other staff.
• Employee must be able to perform additional duties as directed by management.
• The noise level in the work environment varies from low to moderate.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required. Vision requires extended hours working at a computer.
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time). Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.
• Will frequently lift, carry, and otherwise move and position objects weighing up to 10 lbs. when stock office supplies, lifting file boxes, preparing for meetings, and setting up equipment. Will occasionally lift up to 25 lbs

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “Student Services Coordinator” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: Immigration Staff Attorney

Location:  Immigration & Refugee Program – East    

Employment: Full time

FLSA Status:  Exempt

Program Description:  YWCA Tulsa has offered innovative and inclusive services to the immigrant and refugee community of Tulsa for over 35 years. Services include English language and citizenship classes, refugee social services with a focus on employment, interpretation and translation services, youth education, community education, and high-quality, low-cost immigration legal services. Services are provided by a multicultural and multilingual staff with first language proficiency in Arabic, Burmese, Zomi, Russian, Ukrainian, and Spanish.  

Position Description:  The Immigration Staff Attorney will provide legal representation and advocacy on a variety of legal immigration matters, including but not limited to: U-Visas, T-Visas, Violence Against Women Act (VAWA) Self-Petitions, and related types of cases. The Staff Attorney will carry their own caseload under the supervision of the Immigration Program Manager. The Staff Attorney will assist with community education, technical assistance, and advocacy on matters impacting survivors of domestic violence, sexual assault, and trafficking. A majority of the cases are referrals from Domestic Violence Intervention Services Inc. (DVIS) under a grant from the Office on Violence Against Women Legal Assistance for Victims (LAV) grant program.  

Primary Responsibilities and Duties:  

• Provides direct legal representation to clients in obtaining immigration status or benefits before USCIS and EOIR, with a focus on VAWA Self-Petitions, Removal of Conditions for Battered Spouses, Adjustment of Status Applications, VAWA Cancellation of Removal and other removal defense strategies, U visas, and T visas. This includes related ancillary services such as FOIA requests, State and FBI Background Checks, and helping clients obtain records.  
• Provide information and appropriate referrals to victims about victim rights, victim compensation benefits, and the criminal justice system. 

• Stays current on applicable laws and policies.  
• Assures program contract or regulatory compliance. 
• Responsible for immigration database maintenance, documentation and record keeping of Program client cases and other agency reporting requirements.  
• Responsible for administrative tasks for personal cases including filing, copying, data entry, preparing mailing, and opening and closing cases.  
• Assists with internal trainings for staff, outreach, community education, producing legal education materials, and collaborating with community partners to advance and improve services for clients.  

• Represents YWCA Tulsa at immigration related meetings, forums and events in the community.  
• Coordinate and communicate with DVIS staff as needed; attend weekly meetings with DVIS legal team. 
• Collaborates with other YWCA Tulsa programs as appropriate to ensure integrated, client-centered service. 
• Local travel such as visiting clients at David L Moss or local shelters, assisting clients at appointments, and attending partner meetings. Limited travel to USCIS in Oklahoma City and EOIR in Dallas.  
• Assists in determining appropriate case stories for use in reports, advocacy materials, and public education and provide accurate information on current immigration law and policy topics to media and partners. 

• Participates in YWCA Tulsa events such as All Staff meetings, trainings, retreats, and community service activities.  
• Complies with all YWCA policies and procedures.  
• Other duties as assigned. 

Education/Experience: 

• J. D. Law Degree and admission to a State Bar. Oklahoma license preferred.   
• Relevant immigration law experience related to domestic violence and human trafficking, or law school clinic experience preferred. Criminal law and/or family law experience would be a plus.  
• Fluency or proficiency in English and Spanish.  
• Previous work in non-profit, legal service setting desirable. 
• Comfortable working under pressure, on a team or independently, passionate about the work, inquisitive and analytical 

Required Qualifications: 

• Ability to work effectively with minimal supervision. 
• Excellent interpersonal, oral and written communication skills. 

• Good organization skills and ability to meet deadlines. 
• Excellent decision-making skills. 
• Intermediate to advanced computer skills (Microsoft Office—Word, Excel, Outlook).  
• Experience with immigration case management systems preferred.   
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.  

• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.  
• Work on skills that can help communicate her/his point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical – 
• Strong commitment to learning, growth, and continuous improvement.   
• Valid Oklahoma Driver’s License and insurance verification and ability to travel locally and non-locally. 

Essential Functions 

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.     

• The employee will work in an office environment and in close quarters with other staff. 
• Employee must be able to perform additional duties as directed by management. 
• The noise level in the work environment varies from low to moderate. 
• Ability to communicate verbally. 

• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.       
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.   Vision requires extended hours working at a computer. 
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time).   Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.    
• Will occasionally lift, carry, and otherwise move and position objects weighing up to 10 lbs.     

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.   

Application Requirements:

Email the completed application, cover letter and resume with “Immigration Staff Attorney” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

YWCA is Hiring Aquatics Swim Instructors
Hiring 2-4 Individuals.
Rate $9-$12 per hour.

Position Description: Leads group, private, and semi-private swim lessons to all ages and ability levels. Creates a fun and inviting learning environment to ensure a positive member experience. Builds positive relationships with participants and continually recommends classes based on skill levels.

• Organizes and leads swimming lessons.
• Greets, acknowledges, engages, and interacts with participants at all times.
• Creates an educational, safe and inviting experience for all participants.
• Initiates, develops, and maintains positive relationships with participants and participants families.
• Responds to member questions regarding YWCA’s programs, policies and procedures.
• Accurately and promptly responds to participant questions, comments, and concerns.
• Provides a safe, clean, and organized pool area.
• Complies with all facility safety rules.
• Demonstrates positive attitude and actions through a display of courtesy, sensitivity, and professionalism to participants and guests.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran, or socio-economic background.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Work schedule includes, but not limited to: early mornings, evenings, and weekends.
• Maintains current American Red Cross Water Safety Certification.
• Ability to swim the major strokes of Front Crawl, Backstroke, Breaststroke and Butterfly.
• Demonstrates excellent customer service skills.
• Ability to handle and resolve conflicts in a professional, tactful manner and enforce YWCA Tulsa policies and procedures.
• Ability to multi-task and learn quickly.
• Ability to acknowledge difficult situations and respond accordingly
• Ability to work in a team environment or to act independently.

Education/Experience:

• Hold or obtain current American Red Cross Water Safety Instructor Certification
• Maintain current American Red Cross CPR and First Aid Certification.
• Swimming experience preferred
• Customer service experience preferred
• Bilingual preferred

Physical Demands – Essential Functions:  The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  The employee will work in a fitness center facility with a pool area which has an air temperature of 80 degrees and the water is 86 degrees.  The employee must be able to lift at least 50 pounds and pass a swim stroke performance exam per American Red Cross WSI requirements.

• The noise level in the work environment varies from moderate to loud.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations includes 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Position requires sitting or standing to a significant degree (sitting 1/3 of the time; standing 2/3 of the time).   Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 2/3 of the time.
• Will routinely lift, carry, and otherwise move and position objects weighing at least 25 lbs.

Application Requirements:

Email the completed application, cover letter and resume with “Aquatics Swim Instructors” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

YWCA Lifeguard

Now Hiring Part-time
Shifts morning to later afternoon

Position Description: Maintains safe swimming conditions in the pool area and the facility. Creates a safe and positive environment that promotes member safety, engagement and customer service.

Principal Responsibilities and Duties:

• Monitor activities in and around the water through member surveillance.
• Enforcing facility rules and regulations and educating members about them.
• Administer first aid and CPR, use an AED in an emergency and, if trained, administer emergency oxygen when necessary.
• Work as a team with other lifeguards, facility staff, and management.
• Demonstrate positive attitude and actions through a display of courtesy, sensitivity, and professionalism to internal and external customers.
• Ensure all proper chemical and temperature readings are taken as scheduled and properly logged.
• Maintain program attendance log.
• Adjust pool temperature and chemicals to proper levels so as to maintain a safe and healthy environment for the clients, if trained to do so.
• Report any and all maintenance problems to the supervisor promptly.
• Document and report all accidents and ensure appropriate documentation is turned into supervisor immediately. Report all incidents to supervisor in a timely manner.
• Be on time, focused, professional, and appropriately dressed for assignment.
• Ensure a safe, clean, and organized pool environment for all swimmers at all times.The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and clients of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran, or socioeconomic backgrounds.
• Work on skills that can help communicate her/his point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.
• Good interpersonal skills to act in a tactful and sensitive manner to members.
• Must be able to work with minimal supervision and use good judgment.
• Ability to work in a team environment or to act independently.
• Ability to perform water rescue skills, CPR and First Aid procedures in emergency situations.
• Maintain current American Red Cross Lifeguard Certification.
• Maintain current American Red Cross CPR and First Aid Certification.

Education/Experience:

• Experience working as a lifeguard, teaching swim lessons and performing pool management, or any equivalent demonstration of training or experience.
• Hold or obtain current American Red Cross Lifeguard Certification.
• Be able to pass Pre-qualification skills as scheduled. Customer service experience helpful.

Physical Demands/Essential Functions: The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee will work in a fitness center facility with a pool area which has an air temperature of 80 degrees and the water is 86 degrees.  The employee must be able to lift at least 50 pounds and pass American Red Cross Lifeguard Certification requirements.

• The noise level in the work environment varies from moderate to loud.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time).   Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 2/3 of the time.
• Will occasionally lift, carry, and otherwise move and position objects weighing at least 20 to 25 lbs. with infrequent requirements to lift at least 50 pounds.

Application Requirements:

Email the completed application, cover letter and resume with “Lifeguard” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: English as a Second Language (ESL) and/or Civics Instructor
Location: East Immigrant/Refugee Services
Employment: Part-time (both positions)
FLSA Status: non-exempt

Position Description: Responsible for teaching curriculum plans to assist immigrant and refugee adults in increasing English language proficiency for daily life, education, and employment. Opportunities are also sometimes available for instruction focused on competency in English language and U.S. civics to pass the U.S. Naturalization Exam.

Principal Responsibilities and Duties:

• Instruct adult immigrant and refugee students using ESL best practices to increase students’ functional language proficiency, and to reach students’ educational and employment goals.
• Maintain excellent student records including attendance, pre-, and post-tests, student/class outcomes, and submit data required by Adult Education Policies in a timely manner.
• Adhere to government grant requirements.
• Instruct immigrant and refugee legal permanent residents using civics and citizenship curriculum to increase students’ knowledge of the naturalization process to become US citizens, and promote civic and community engagement.
• Plan and implement lessons and activities appropriate to the type and level of class being taught, whether English language or Citizenship.
• Substitute for other teachers when necessary depending on availability.
• Attend required Adult Education departmental meetings as requested.
• Engage in a minimum of 15 hours of professional development during the fiscal year.
• Participate in YWCA functions as needed and requested by the Director.
• Comply with all YWCA policies and procedures.

Required Qualifications:

• Ability to fluently speak, read, and write English, and another language preferred.
• Experienced in using digital platforms for virtual and in-person instruction (e.g. Smart Board, Microsoft Office and Teams, Google Classroom, Zoom, Remind, etc.).
• Strong commitment to learning, growth, and continuous improvement.
• Effective oral and written communication skills, especially as required in preparing lessons and working and interacting with diverse groups of students, internal and external contacts.
• Excellent organizational skills.
• Ability to exercise sound judgment within established guidelines.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientation, gender identities, gender expressions, and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, and socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Effective interpersonal skills in working with personnel at all organizational levels.
• Current Oklahoma Driver’s License and current insurance verification.

Education/Experience:

• Bachelor or Master’s degree required.
• Oklahoma state teacher certification or TESOL/TESL certification required.
• Two years’ teaching experience required.
• Teaching experience in Civics, US history and/or naturalization process preferred for Citizenship teaching positions.

Essential Functions: 

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.  The employee will work in an office environment and in close quarters with other staff.

• The noise level in the work environment varies from low to moderate.
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes 2/3 of time in hearing.
• Position requires sitting or standing to a significant degree (sitting 2/3 of the time; standing 1/3 of the time). Use hands to finger, handle or feel over 2/3 of time.  Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required under 1/3 of the time.
• Will routinely lift, carry, and otherwise move and position objects weighing up to 10 lbs.

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “ESL Instructor” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.

Position: Assistant Membership Coordinator

Location: Patti Johnson Wilson Center

Employment: Part Time

FLSA Status: Non-exempt

Position Description: Responsible for assisting membership coordinator with administrative tasks regarding member services at the front desk in the fitness center. Assistant Coordinators are also responsible for providing back-up assistance for staff on leave.

Principal Duties & Responsibilities

• Work shifts during designated hours of responsibility.
• Timely communication with all interested requests for information from staff, members and guests.

• Build positive relationships with members and guests.
• Knowledgeable in front desk operations.
• Knowledgeable in YWCA Tulsa services and programs, membership paperwork systems, membership database systems, procedures and file systems.
• Assist in properly completing membership and program application forms and perform data entry.
• Be informed and involved with YWCA events and programs.
• Monitor and ensure all facility policies and procedures.
• Provide high quality customer service.
• Keep work area clean throughout open facility hours.
• Adhere to all appropriate communication lines and procedures for operation needs.
• Work closely with other membership coordinators to fulfill all responsibilities of the position.
• Attend all mandatory meetings.
• Interact with participants, responding to their basic fitness needs and fitness equipment questions.
• Lead facility tours for prospective and new members.
• Answer incoming telephone calls and transfer calls to appropriate individual or provide accurate information. Record accurate messages if an individual is not available.
• Assist in taking payments and collections, ensuring that all payments are received accurately and promptly.
• Ensure that copies of fliers, forms, and other front desk materials are available.
• Be prepared to open and/or close the facility and/or work weekends.
• Observe and ensure the safety and well-being of the members and guests at all times.
• Document and report all accidents and incidents in a timely manner, and ensure incident reports are turned into supervisor.
• Document and report all equipment malfunctions, safety hazards and missing equipment to supervisor.
• Be knowledgeable and adhere to the YWCA Tulsa policies and procedures.
• The duties in this job description represent the major functions, but are not intended to be all-inclusive.

Required Qualifications:

• CPR certification and First Aid Certification highly preferred
• Ability to work a variety of hours on occasion, including evenings, early mornings and weekends
• Excellent verbal and written communication skills
• Requires strong communication skills via telephone, email and in person conversation.
• The ability to work independently and on a team environment.
• Fluency in Spanish is a plus.
• Excellent organizational development skills.
• Knowledgeable and proficient in Microsoft Office products
• Ability to make decisions in the best interest of the YWCA.
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively within a diverse community.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.

Education & Experience:

• High School Diploma or equivalent.
• Two or more years of customer service experienced preferred.
• Two or more years of fitness center or office experience.

Essential Functions:

The employee must be able to perform the essential functions of the job, with or without reasonable accommodation.

• The noise level in the work environment varies from moderate to high
• Hearing, as in listening to normal conversations, including one-on-one conversations, discussions in meetings, and/or telephone conversations, and answering phones for organization includes over 2/3 of time in hearing.
• Close vision (clear vision at 20 inches or less); Distance vision (clear vision at 20 feet or more); Color vision (ability to identify and distinguish colors); and Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, are required.
• Position requires sitting or standing to a significant degree (sitting less than 2/3 of the time; standing over 1/3 of the time).
• Use hands to finger, handle or feel over 2/3 of time. Reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, may be required over 2/3 of the time.
• Will occasionally lift and carry objects weighing up to 25 lbs. and position or move objects weighing up to 50 lbs. for cleaning, display and event set-up, etc.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Application Requirements:

Email the completed application, cover letter and resume with “Assistant Membership Coordinator” in the subject line to: humanresources@ywcatulsa.org Applications that do not submit the required documents will not be reviewed.