Careers

YWCA Tulsa is seeking experienced interpreters of Spanish, Burmese, Zomi, Arabic, French, Vietnamese, Korean, Portuguese, and other languages to expand our contractor pool for client requests. Contract interpreters receive assignments based on availability and volume of client requests; numbers of jobs will vary from week to week.

Interpreters process information quickly and concisely, recognize sensitive cultural differences and are professional and courteous at all times. Interpreters uses appropriate terminology and understand common industry procedures and practices. Interpreting assignments may be technical or non-technical in the following fields: healthcare, government services and education. Contract interpreters are responsible for traveling to client sites by appointment.

• Abide by professional interpreting ethics, especially around confidentiality, accuracy, and impartiality
• Render correct concepts and meanings according to the conventions of established interpretation protocol
• Provide clear and accurate renditions with no additions or omissions
• Employ excellent customer service, clear enunciation and pronunciation, and a pleasant and professional voice as well as polite forms of expression
• Maintain a professional demeanor throughout the assignment at all times
• Provide clarification and cultural brokering using excellent judgment and skill
• Demonstrate commitment to cultural sensitivity and working in a diverse environment
• Have access to the internet, an email account for communication on assignments, and Excel for tracking hours
• Have reliable transportation for travel to and from assignments
• Work well independently and operate in the best interests of YWCA

• Fluency in English and target language
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the limited English proficient client
• Excellent listening, retention and note-taking skills to maintain a high level of accuracy
• Ability to concentrate and to stay detached from the conversation, remaining neutral and objective at all times and following client’s instructions closely
• Ability to explain idiomatic expressions and cultural nuances to avoid miscommunication
• Certification in interpretation strongly preferred, extensive experience interpreting in formal settings may be substituted for credentials

YWCA offers an hourly rate of $25 and provides mileage reimbursement. To apply, please submit a resume and cover letter sharing your credentials, work experience and availability to interpretation@ywcatulsa.org.

• Instruct immigrant and refugee students using best practice ESL methods and materials to increase students’ functional language competency, and to reach students’ educational and other goals.
• Maintain excellent student records including attendance, pre-, mid-, and post-tests, student/class outcomes, and submit data as per Language Services Procedures in a timely manner.
• Adhere to government grant requirements.
• Instruct immigrant and refugee legal permanent residents using civics and citizenship curriculum to increase students’ knowledge of the naturalization process to become US citizens, and promote civic and community engagement.
• Plan and implement lessons and activities appropriate to the type and level of class being taught, whether English language, pre-GED, or Project Citizenship.
• Substitute for other teachers when necessary depending on availability.
• Attend required Language Services departmental meetings as requested.
• Engage in a minimum of 15 hours of professional development during the fiscal year.
• Participate in YWCA functions as needed and requested by the Director.
• Comply with all YWCA policies and procedures.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

• Ability to fluently speak, read, and write English, and another language preferred.
• Effective oral and written communication skills, especially as required in preparing lessons and working and interacting with diverse groups of students, internal and external contacts.
• Excellent organizational skills.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, as well as socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.
• Reliable transportation and the ability to travel to multiple class sites.

• Bachelor’s degree required
• TESL certification required
• Two years’ experience in adult education required
• Oklahoma or other current teaching certificate a plus
• Experience teaching Civics and US history and/or naturalization process a plus

YWCA Tulsa is looking for dedicated, indoor, part-time lifeguards.

• American Red Cross Lifeguard certification required; WSI certification and bilingual in Spanish a plus. We will certify qualified candidates.
• Hours: 16 hours per week at our East Campus
• Spanish fluency required

Pay based on experience. Gym membership included.

Please complete the online employment application. Email the completed application and resume with “Lifeguard” in the subject line to  administrator@ywcatulsa.org. Applications accepted on a rolling basis.

Come be a part of the YWCA Tulsa team as a part-time swim instructor. Red Cross Water Safety Instructor certification required; bilingual in Spanish preferred. We will certify qualified candidates.

Please print and complete the online employment application and email the completed application and resume with Swim Instructor in the subject line to hr@ywcatulsa.org.

Opening for part-time child care attendants for children whose parents are participants in our educational programs. Children range in age from 6 weeks through 8 years. You will provide developmentally-appropriate care, comfort, nurturing and guidance to infants/toddlers in order to enhance their emotional and physical growth as outlined by NAEYC and State Licensing guidelines.

Duties include: Ensure the cleanliness, orderliness, and safety of facility according with health and hygiene standards, including but not limited to the toileting area, toys, cots, sheets, and diaper changing area.

Gym membership included. Schedules may vary including some evening and weekends.

Spanish bilingual required.

Please send resume and application with Drop-In Child Care Attendant in the subject line to  tbeavers@ywcatulsa.org. 

Position Description:

Provide direct quality care and age-appropriate instruction of children whose parents are attending simultaneous adult education classes in the Family Literacy Program.

Principal Responsibilities and Duties:

• Ensure all children in the children’s class are engaged with activities that are age-appropriate and will advance them toward age-based developmental and academic standards for school readiness.
• Organize and take part in activities with the children.
• Encourage good habits and behaviors.
• Take care of the emotional comfort of children.
• Take phone calls directed to children’s classroom.
• Adhere to all enrollment and Family Literacy procedures.
• Assist with and participate in meetings and other communications with parents.
• Adhere to all requirements for Family Literacy programs under AEFLA.
• Assist with curriculum development and implementation in children’s class.
• Assist with planning, organizing and hosting Parent and Child Together events, including setup and cleanup as needed.
• Attend all required Parent Meetings arranged by the Coordinator
• Text parents if child needs to use restroom, or becomes ill during class.
• Maintain confidentiality between families and YWCA staff.
• Maintain a safe and healthy environment by keeping classroom clean, neat, and orderly.
• Report to Family Literacy Coordinator any damaged or lost materials that need replacement.
• Attend all mandatory department meetings.
• Ensure attendance is kept and turned in daily to program coordinator.
• If any child abuse or endangerment is suspected or witnessed, report it to supervisor immediately.
• Communicate disciplinary matters regarding children with the responsible adult, and document in writing the discussions and measures taken.
• Report any special needs or problems of individual children to Coordinator.
• Contact the Coordinator immediately if not able to cover a scheduled shift for any reason.
• Adhere to all YWCA Tulsa policies and procedures.
• The duties in this job description represent the major functions but are not intended to be all-inclusive.

Required Qualifications:

• Must have current CPR certification and First Aid certification.
• Must be enthusiastic about interacting with children.
• Requires strong communication skills, the ability to work on a team, and an understanding of child development and human behavior.
• Must be able to speak, understand, read and write English.
• Ability to demonstrate good judgment and authority in caring for and instructing children.
• Ability to work with children in a positive and productive manner.
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to approaching conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement.

Education/Experience:

• At least one year experience in a children’s educational setting.
• Customer service experience is preferred.
• Bilingual in Spanish a plus.

Please complete the online employment application. Email the completed application and resume with “Children’s Instructional Assistant” in the subject line to dkeathley@ywcatulsa.org. Applications accepted on a rolling basis.

Under the guidance of the Facilities Manager provide for the care and cleaning of operational locations at East Community Center and Patti Johnson Wilson Community Center with minimal supervision.

Principal Responsibilities and Duties:

• Ensures any repairs noticed during cleaning duties are reported to supervisor in a timely manner
• Ensures cleaning tasks assigned by supervisor are carried out in a timely fashion
• Utilizes proper training to clean up potentially hazardous materials or contact the appropriate authorities to handle such incidents
• Carries out additional or special cleans as instructed by cleaning supervisor
• Identifies appropriate cleaning materials and products to sanitize area, disinfect and deodorize according to company standards
• Organizes cleaning items, disinfectants and other materials kept in storage, as well as cleaning equipment
• Maintains accurate logs and records of areas that have been cleaned and schedule of regular cleaning
• Uses proper signage to indicate wet flooring or other potentially hazardous situations
• Fulfills work order requests in case of cleaning or plumbing emergencies
• Regularly empties trash and recycling
• Replenishes supplies in washrooms, such as hand soap, paper towels and toilet paper

• Follows cleaning routine and schedule as set by supervisor including sweeping, mopping, dusting, vacuuming, window washing, mirrors, etc.

Required Qualifications: 

Knowledge of the principles and practices of large scale housekeeping, including those of organization and of unit function; of the methods, materials, supplies and equipment used in institutional or hospitality housekeeping and custodial work; of supervisory principles and practices; of elementary stock control and inventory methods; and of cleaning compounds and insect and vermin control solutions and their chemical effect on surfaces, materials and textiles. Ability is required to plan, inspect and supervise the completion of their own work; to estimate needed supplies and materials; to establish and maintain necessary records and inventory control; to establish and maintain working relationships with others; and to effectively communicate, both orally and in writing.

• Effective interpersonal and customer service skills in working with staff at all organizational levels and members.
• Ability to make decisions in the best interest of the YWCA.
• Ability to organize available resources.
• Must be an advocate for the mission, values and goals of the YWCA Tulsa.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, or status as a covered veteran.
• Work on skills that can help communicate her/his point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement

Education/Experience:

• High School Diploma, GED, VoTech training in the Custodial/Janitorial industry
• Several years of commercial cleaning experience; or fitness facility housekeeping
• Proper use of Personal Protective Equipment (PPE)

Interested candidates should complete the YWCA employment application, in addition to submitting your resume and cover letter to: OSpencer@ywcatulsa.org please state Custodian in the subject line.

The VISTA Volunteer Coordinator will increase the capacity of YWCA Tulsa to increase opportunities for women, minorities and other individuals by helping to build a volunteer management and engagement program to include opportunities for engaging volunteers as mentors for minority youth and engaging current clients, and identifying opportunities across all programs for better volunteer engagement.

Identify opportunities to engage long-term and short-term volunteers in current and new programs.

• Member Activity: Work with program staff to assess current volunteer needs and opportunities for volunteer engagement in the future.
• Member Activity: Establish methods of engaging volunteers with those programs and identify ways for us to recruit volunteers for those needs.
• Member Activity: Build a volunteer ambassador program.
  • Build a program that includes intensive training about YWCA Tulsa and establishes a group of people that can be called upon continuously for various needs across the organization.
  • Train volunteer ambassadors to serve as educators in the community for YWCA Tulsa.
  • Identify new opportunities for volunteers such as building a program  around mentoring youth, doing education in schools, or connecting women with resources in the community

Develop a system for managing and tracking volunteer engagement across the varying levels of support.

• Member Activity: Research opportunities to use current databases to track volunteers, as well as explore other databases.
  • Identify the best method for managing and tracking volunteers.
  • Develop a system for tracking from initial application to completion of hours to follow-up engagement
• Member Activity: Build a volunteer application form that is suitable for short-term and long-term volunteer needs.
• Member Activity: Develop a method for connecting volunteer applications with current program needs to ensure they are connected to the best volunteer opportunity.
  • Develop a system for managing the acceptance of those forms whether on the website, on Facebook, or by in-person application.
  • Work with program staff to develop a system to ensure the volunteer engagement process works smoothly from initial interest to actual fulfillment of hours.

• Member Activity: Develop a Volunteer Program Manual to outline new procedures and improve sustainability.

Required Qualifications:

• Excellent writing, editing, and verbal communications skills, especially as required in preparing and making presentations, working with various committees, and interacting with diverse groups of internal and external contacts.
• Ability and willingness to serve as a spokesperson to promote all aspects of YWCA Tulsa’s mission, services, and events.
• Must be an advocate for the mission, values, and goals of YWCA Tulsa.
• Work effectively with all people of all races, religions, sexes, national origins, ages, sexual orientations, gender identities, and gender expressions; and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, as well as socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background.  These differences can be identity-based, geographical, ethical, political, or historical.
• Strong commitment to learning, growth, and continuous improvement, and have a visionary spirit.
• Must have a current Oklahoma driver’s license and current insurance verification.

Education/Experience:

• Computer skills in Microsoft Office Suite, Adobe Creative Suite, social media, and databases required.  Project management software helpful.

Interested candidates may apply, by submitting the YWCA Tulsa online application in addition to their resume and cover letter sharing your credentials, work experience, volunteer experience or other Americorps (VISTA) experience and references to YWCATulsaAdmin@ywcatulsa.org (please state VISTA Volunteer Coordinator in the subject line).

Responsible for direct instruction in various levels and types of English Language and Citizenship Education classes, utilizing research-based best practices for adult ELL students; works with and under the direction of the Language Services Manager to plan and coordinate class offerings, curricula, schedules, and other activities in alignment with ABE and Family Literacy guidelines; oversees classroom observations and helps organize professional development opportunities for the Language Services team of instructors; works with the Family Literacy Coordinator to implement family literacy activities within the adult classes.

Principal Responsibilities and Duties

• Serve as an instructor for one or more adult classes.
• Instruct immigrant and refugee students using best practice ELL methods and materials to increase students’ English language competency, and to reach students’ educational, employment, and family literacy goals.
• Observe instructors in the classroom and document appropriately to ensure quality of instruction and compliance with ABE and Family Literacy guidelines.
• Identify strengths and areas for improvement among the instructional staff regarding TESL strategies and techniques implemented.
• Develop professional activities and training for instructional staff relevant to identified areas of need, to enhance the quality of the program.
• Promote and support the use of technology and online/computer-based curricula in adult education ELL classes.
• Maintain excellent student records including attendance, and student/class outcomes, and submit data as per Language Services Procedures in a timely manner.
• Adhere to all government and state agency requirements pertaining to Adult Education and Family Literacy under the Career Tech grant.
• Adhere to all requirements of other grants/foundations funding Language Services classes.
• Instruct immigrant and refugee legal permanent residents using civics and citizenship curriculum to increase students’ knowledge of the naturalization process, to prepare them to become US citizens, and to promote civic and community engagement.
• Assist with the development and instruction of new curriculum offerings such as work-site English classes, contextualized English classes, career exploration and employment soft skills classes.
• Plan and implement lessons and activities appropriate to the type and level of class being taught, whether English language, HSE, or Citizenship Education.
• Substitute for other teachers when necessary depending on availability.
• Attend required Language Services departmental meetings and participate in YWCA meetings/functions as needed and requested by the Director.
• Comply with all YWCA policies and procedures, and with all Language Services procedures as set forth in the Language Services Handbook.
• Attend workshops and conferences endorsed by Oklahoma Department of Career and Technology Education and/or USCIS as able, in a Train the Trainer role to present to Language Services Instructors and staff.
• Assist Language Services Manager in promoting Immigrant and Refugee services and classes in the community through presentations and other outreach efforts, as needed.

Required Qualifications:

• Ability to fluently understand, speak, read, and write English.
• Effective oral and written communication skills, especially as required for teaching, preparing and making presentations, working with various committees, and interacting with diverse groups of internal and external contacts.
• Must be an advocate for the mission and vision of the YWCA.
• Work effectively with all employees and members of all races, religions, sexes, national origins, ages, sexual orientation, gender identities, gender expressions, and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, and socioeconomic backgrounds.
• Work on skills that can help communicate his/her point to an audience belonging to a completely different identity and/or background. These differences can be identity-based, geographical, ethical, political, or historical.
• Openness to engaging conflict in a positive and proactive manner with the goals of finding solutions, producing change, and bringing together opposing parties.
• Strong commitment to learning, growth, and continuous improvement, and have a visionary spirit.
• Current Oklahoma Driver’s license and current insurance verification.

Education/Experience:

• Bachelor’s degree with Oklahoma state teacher certification.
• TESOL/TESL certification required.
• At least three years of ELL teaching experience.
• Experience supervising other staff is preferred.
• Basic to intermediate competency in Microsoft Office and Outlook computer programs;
• Adept in use of educational technology; i.e., podcasts, smart boards, webinars, and online websites and tools.
• Some knowledge and experience in curriculum development preferred

Interested candidates should complete the YWCA employment application, in addition to submitting your resume and cover letter to: DKeathley@ywcatulsa.org please state Adult Education in the subject line.

Position Description
Under the guidance of the Director of Health & Wellness, the Aquatics Manager is responsible for the organization, delivery, and quality of YWCA Tulsa aquatics program(s) to the membership, program participants, and community, and for all aspects of pool and facility operations, including supervision of staff and contractors at the YWCA Patti Johnson Wilson Community Center location.

Supervisory Responsibilities

• Provides a safe environment for members by assisting in the hiring, training, evaluating, and managing qualified staff to teach and assist with the aquatics and fitness programming.
• Creates a friendly, positive, customer service environment through employee training, oversight and performance reviews.
• Schedules staff, programs, and usage to ensure smooth operations and cost effectiveness for the organization.
• Addresses complaints and resolves problems.
• Ensures that all aquatics staff members and contractors have current and appropriate certifications needed by their job descriptions.
• Develop and implement program operating policies and needs.
• Work with supervisor in creating annual program goals and budgets.
• Manage a program costs to work within set budget.

Program Responsibilities

• Implements aquatic programs for members of all ages and abilities.
• Provides input for scheduling programs and facility usage for members of all abilities, including special populations, to ensure smooth operations and cost effectiveness.
• Manage pool and swim lesson schedules.
• Organizes and leads water and fitness classes, swimming lessons, or lifeguard when appropriate.
• Work water fitness classes, swimming lessons, and swim team practices when appropriate.
• Ensures a clean aquatic environment for members by overseeing the chemical and mechanical operations of the pool and spa.
• Maintain all proper Health Department certifications and standards.
• Provides a clean and safe environment of the pool facility.
• Promotes pool and facility rentals and coordinates their activities.

Customer Satisfaction

• Respond promptly to communications and follow through on commitments made to members, guests, visitors, and employees in a timely manner.
• Show courtesy and respect to all customers in both word and action.
• Listen openly to the ideas of others.
• Take prompt corrective action when areas for improvement are identified by supervisor.
• Respond calmly and tactfully to problem situations.
• Discuss concerns in a constructive manner with persons who need to be involved.
• Actively identify improvement opportunities and offer solutions.
• Facilitate staff and program meetings and follow through on areas identified for improvement.
• Collect data for aquatics and fitness programs and analyze results to make improvements if necessary.

Required Qualifications:

• Must possess and maintain American Red Cross Lifeguard, Pool Operators, American Red Cross Water Safety Instructor, Water Fitness and Group Fitness certifications and be able to respond to safety/emergency situations.
• Ability to instruct aquatics classes and communicate with people of all ages, races, and socio-economic backgrounds effectively.
• Ability to manage, assign, and delegate responsibilities and to accomplish desired results through aquatic and fitness personnel.
• Effective interpersonal and customer service skills in working with staff at all organizational levels and members.

Education/Experience:

• Bachelor’s Degree preferred.
• Certification from an accredited aquatics organization such as AEA/AFAA.
• At least two years’ experience instructing or managing health and wellness and/or aquatics programs.
• Maintain American Red Cross Lifeguard, American Red Cross Water Safety Instructor, CPR/First Aid, Pool Operators, and Water Fitness certifications.
• Lifeguard Instructor Certification preferred.
• Water Safety Instructor Trainer Certification preferred.

Interested candidates should complete the YWCA employment application, in addition to submitting your resume and cover letter to: Aquatics@ywcatulsa.org please state Aquatics Manager in the subject line.